Alcatel ip touch 4018 инструкция

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First

Alcatel-Lucent OmniPCX Enterprise

Communication Server

Alcatel-Lucent IP Touch 4018 Phone
Alcatel-Lucent IP Touch 4008 Phone
Alcatel-Lucent 4019 Digital Phone

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User manual

Introduction

Thank you for choosing a telephone from the IP Touch range manufactured by Alcatel-Lucent.
Your IP Touch digital terminal has a new ergonomic layout for more effective communication.

How to use this guide

Lift the receiver. Line key.

Hang up. Specific key on numeric keypad.

c

b

def

a

3

2

o

n

m

jkl

6

5

These symbols may be supplemented by small icons or text.

Numeric keypad. Partial view of display.

Means that the feature is subject to programming. If necessary, contact your installer.

Means that the feature can be accessed by pressing a programmed key — see Programming the
programmable keys.

Adjustment “reduce”. Fixed key.

Adjustment “increase”. MENU key.

Speaker,
handsfree.

Move the navigation key up or down.

To go back one level (press and release) or to return to the welcome page (press and hold) ;
during a call, can be used to access the different pages (Menu, Main, etc.) and to return to the
telephone screens.

2

Voice mail access key.

3

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Contents

Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6

1.

Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7

1.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7

1.2 Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7

1.3 Using the telephone in «Hands free» mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7

1.4 Activating the loudspeaker during a call (receiver lifted) . . . . . . . . . . . . . . . . . . . . . . . . . p. 7

1.5 Making a call using the personal phone book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 8

1.6 Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 8

1.7 Making a callback request to a busy number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 8

1.8 Answering an internal call in intercom mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 8

2.

During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 9

2.1 Making a second call during a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 9

2.2 Answering a second call during a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 9

2.3 Barring the reception of a new call during communication. . . . . . . . . . . . . . . . . . . . . . . . p. 9

2.4 Switching between calls (Broker call). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 10

2.5 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 10

2.6 Three-way conference with internal and/or external parties (conference) . . . . . . . . . . . p. 10

2.7 Casual conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 10

2.8 Placing a call on hold (HOLD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 10

2.9 Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 11

2.10 Barge-in/Intrusion into an internal call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 11

2.11 Sending DTMF signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 11

2.12 Mute, so that your party cannot hear you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 12

2.13 Adjust audio volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 12

2.14 Recording the current call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 12

2.15 Signal malicious calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 12

3.

Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 13

3.1 Answering a night or a general bell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 13

3.2 Manager/assistant screening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 13

3.3 Individual pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 13

3.4 Hunt groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 13

3.5 Calling an internal party on his/her pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 14

3.6 Answering a call on your pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 14

3.7 Calling a party on his/her loudspeaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 14

3.8 Sending a written message to an internal party. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 14

3.9 Sending a copy of a voice message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 15

3.10 Sending a recorded message to a number/a distribution list. . . . . . . . . . . . . . . . . . . . . . . p. 15

4.

Keeping in touch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16

4.1 Diverting calls to another number (immediate forwarding) . . . . . . . . . . . . . . . . . . . . . . . p. 16

4.2 Forwarding your calls to your voice message service . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16

4.3 When you return, review your recorded messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16

4.4 Forwarding your calls from the receiving terminal (“Follow me”) . . . . . . . . . . . . . . . . . . p. 17

4.5 Cancelling all forwardings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 17

4.6 Diverting calls when your line is busy (forward if busy) . . . . . . . . . . . . . . . . . . . . . . . . . . p. 17

4.7 Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 17

4.8 Leaving a recorded message for internal callers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 17

4.9 Consulting written messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 18

5.

Managing your charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 19

5.1 Charging your calls directly to business accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 19

5.2 Finding out the cost of an outside call made for an internal user from your terminal. . . p. 19

Toc

6.

Programming your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 20

6.1 Initializing your voice mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 20

6.2 Customizing your voice greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 20

6.3 Modify the password for your phone set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 20

6.4 Modify the password for your voice mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 20

6.5 Configuring the telephone ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 21

6.6 Adjusting screen brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 21

6.7 Selecting language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 22

6.8 Programming your personal directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 22

6.9 Programming the programmable keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 22

6.10 Programming an appointment reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 22

6.11 Identifying the terminal you are on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 23

6.12 Lock / unlock your telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 23

6.13 Call the associated set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 23

6.14 Forward your calls to the associated number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 23

6.15 Modify the associated number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 23

6.16 The Tandem configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 23

7.

Use the telephone in SIP or ‘Safe’ mode . . . . . . . . . . . . . . . . . . . . . . . . . p. 24

7.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 24

7.2 Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 25

7.3 Making a second call during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 25

7.4 Answering a second call during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 26

7.5 Placing a call on hold (HOLD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 26

7.6 Switching between calls (Broker call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 26

7.7 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 26

7.8 Mute, so that your party cannot hear you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 27

7.9 Adjust audio volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 27

7.10 Diverting calls to another number (immediate forwarding) . . . . . . . . . . . . . . . . . . . . . . . p. 27

7.11 Configuring the telephone ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 27

7.12 Adjusting screen brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 28

7.13 Selecting language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 28

7.14 Programming your personal directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 29

7.15 Sending DTMF signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 29

Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 30

5

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Telephone

Receiver

Getting to know your telephone

Alphanumeric keypad



Navigation



Audio keys

end



Function keys

redial

end

redial

END key

to terminate a call.

Handsfree/Speaker Key:

• Lit in handsfree mode or headset mode (short press) .

to make or answer a call without lifting the receiver (Alcatel-Lucent IP Touch 4008/4018 Phone).

• Flashing in speaker mode (long press) .

Intercom/Mute key:

• During a call: press this key so that your party cannot hear you .

• Terminal idle: press this key so that you can automatically answer a call without lifting the receiver

(Alcatel-Lucent IP Touch 4008/4018 Phone).

To adjust the speaker or receiver volume up or down

Messaging key to access various mail services

If the key flashes orange, a new voice message, a new text message or a callback request has been received.

‘Redial’ key :

• to access the ‘Redial’ feature (short press),

• call back on the last 8 number dialed (long press) .

IP Touch 4018 Phone

WhoAmI

Lock

Settings

Up-down navigator:

when entering characters.
The home page consists of:

• Information on the status of the set (set locked, call forward, etc.)

• Date and time

• Set programming and configuration features

used to navigate around the home page, through the menus or in a text zone

Functions accessible (set in idle position): Features accessible on call:

WhoAmI

Lock

Forward

Settings

Events

.
Other features can be accessed depending on the configuration of the system.

OK key:

OK

Back/Exit key:



Feature keys and programmable keys

Guide key:

Phone book key:

Pre-programmed feature keys and programmable key:

lit when the feature associated with the key is activated.

identifying the terminal you are on, calling a second person,

lock /unlock your telephone, sending DTMF signals ,

forward your calls to another number. (im­mediate forwarding, forward to voice mail,
forward to bleeper),

configure the set (personal assistant, display,
ring tone, voice mail, etc.),

Accessing recent calls made and unanswered
external calls.

Conslt/Enq

Send DTMF

Record

Forbid camp-on

recording the current call ,

barring the reception of a new call during
communication.

used to validate your choices and options while programming or configuring.

to return to previous menu (short press) or return to first screen (long press).

use to obtain information on the pre-programmed keys or to access the set programming or configuration.

access your personal directory.

6

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1

Making a call

1.1

def

abc

3

2

n

m

jkl

6

5

Dial the
number for
your call

OR

OR

Using your telephone

Other

def

abc

3

Lift the

receiver

2

jkl

6

5

Number
required

conv.

OR

no

m

Handsfree
(Alcatel-Lucent IP
Touch 4008/4018

Phone only)

def

abc

3

2

m

jkl

6

5

Number
required

Using the telephone in ‘Hands free’ mode (Alcatel-Lucent IP Touch 4008/

1.3

4018 Phone only)



Terminal idle:

n

you are in handsfree

mode

Press and
release



Call in progress:

Programmable

To make an external call, dial the outside line access code (9) before dialing your
party’s number. The digit 9 is the default code for an outside line.

For the attendant, dial ‘0’ (by default).

Answering a call

1.2

Lift the
receiver

line key

OR

Handsfree

(Alcatel-Lucent IP

Touch 4008/4018

Phone only)

You are on a call with

the destination number

OR

Press the key for
the line that is lit

up

You are on a call

Press and release
with the
destination number

During a call, you can lift the receiver without terminating the call.

Activating the loudspeaker during a call (receiver lifted) — Speaker.

1.4

the loudspeaker key flashes

You are on a call
with the

Activate loudspeaker

(long press)

destination number

OR

Adjust volume

(9 levels)

Deactivate

loudspeaker

The key is no longer lit

(long press)

press and release the loudspeaker key to switch to handsfree mode (light steady)
(Alcatel-Lucent IP Touch 4008/4018 Phone).

7

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1

Making a call using the personal phone book

1.5

def

abc

3

Press and
release

2

jkl

6

5

Press the

programmed key

directly (0 to 9)

OR

n

m

Select the contact to

call

OK

Start the call

Using your telephone

Answering an internal call in intercom mode (Alcatel-Lucent IP Touch

1.8

4008/4018 Phone only)

You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected
directly in handsfree mode. The screen shows the caller’s identity.

• To activate — Terminal idle:

corresponding LED lights up

Redial

1.6

 Redialing the last number dialed (redial)

redial

‘Redial’
key(short
press)

 Call back on the last 8 number dialed

redial

OR

Events

‘Redial’ key
(long press)

Select the No. from

Start the call

the last ten dialed

Making a callback request to a busy number

1.7

last number redial

OK

OK

Outgoing calls

When your caller hangs up, intercom mode remains active.

• To deactivate — Terminal idle:

The corresponding LED goes out

OK

the number you are calling is

busy

Callback

OK

8

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2

Making a second call during a call

2.1

abc

3

2

jkl

6

5

You are on a call
with the
destination number

The first call is placed on hold

Number of

second party

During a call

Other

def

OR

n

m

Send DTMF

OK

Answering a second call during a call

2.2

• A second party is trying to call you:

Smith John

You are on a call
with the

Name or no. of the caller

displayed for 3 seconds

destination number

Answer displayed call:



Light flashes

• Other methods for calling a second party

redial

Call back on the last 10 number dialled (long press).

Calling from your personal directory (PersSpDial).

Programmable line key.

• To cancel your second call and recover the first:

end

You are on a call
with the
destination number

If you make an error, hang up: your telephone will ring and you will recover your first
call.

Key for the line

whose light is

flashing

The first call is placed on hold

Line key for
which icon is
flashing

• To return to your first caller and end the call in progress:

OR

end

You are on a call
with the
destination number

Barring the reception of a new call during communication

2.3

During communication, you do not want to be called by another caller:

Forbid camp-on

OR

Key for the line

whose light is

Allow camp-on

flashing

OK

To bar or authorize new calls during

communication

9

Хорошее руководство по эксплуатации

Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации Alcatel-Lucent IP Touch 4018. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции Alcatel-Lucent IP Touch 4018 или обучающее видео для пользователей. Условием остается четкая и понятная форма.

Что такое руководство?

Слово происходит от латинского «instructio», тоесть привести в порядок. Следовательно в инструкции Alcatel-Lucent IP Touch 4018 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.

К сожалению немного пользователей находит время для чтения инструкций Alcatel-Lucent IP Touch 4018, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.

Из чего должно состоять идеальное руководство по эксплуатации?

Прежде всего в инструкции Alcatel-Lucent IP Touch 4018 должна находится:
— информация относительно технических данных устройства Alcatel-Lucent IP Touch 4018
— название производителя и год производства оборудования Alcatel-Lucent IP Touch 4018
— правила обслуживания, настройки и ухода за оборудованием Alcatel-Lucent IP Touch 4018
— знаки безопасности и сертификаты, подтверждающие соответствие стандартам

Почему мы не читаем инструкций?

Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск Alcatel-Lucent IP Touch 4018 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок Alcatel-Lucent IP Touch 4018 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта Alcatel-Lucent, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания Alcatel-Lucent IP Touch 4018, как это часто бывает в случае бумажной версии.

Почему стоит читать инструкции?

Содержание руководства

• Page 1: Alcatel-Lucent IP Touch 4018

  First Alcatel -Lucent OmniPCX Enterprise Communication Server A lcatel -Lucent IP Touch 40 1 8 Phone A lcatel -Lucent IP Touch 40 0 8 Phone A lcatel -Lucent 40 1 9 Digital Phone[…]

• Page 2: Alcatel-Lucent IP Touch 4018

  […]

• Page 3: Alcatel-Lucent IP Touch 4018

  User manual 3 Introduction Thank you for choosing a telephone from the IP Touch range manufactured by Alcatel-Lucent . Your IP Touch di gital terminal has a new ergonomic layou t fo r more effective communication. How to use this guide These symbols may be supplemen ted by small icons or text. Lift the receiver. Line key. Hang up. Specific key on n[…]

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  How[…]

• Page 5: Alcatel-Lucent IP Touch 4018

  Contents 5 Toc Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6 1. Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7 1.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . […]

• Page 6: Alcatel-Lucent IP Touch 4018

  Getting to know your telephone 6 r edial end Telephone Receiver  Audio keys  Function keys END key to terminate a call. Handsfree/Speaker Key: to make or answer a call withou t lifting the re ceiver (Alcat el-Lucent IP Touch 4008/4018 P hone). • Lit in handsfree mode or he adset mode (short press) . • Flashing in speaker mode (long press)[…]

• Page 7: Alcatel-Lucent IP Touch 4018

  Using your telephone 1 7 Other 1.1 Making a call 1.2 Answering a call Dial the number for your call Lift the receiver Number require d Handsfree (Alcatel-Lucent IP Touch 4008/ 4018 Phone only ) Number required Programmable line key You are on a call with the destination number To make an external call, dial the outside line access code (9) before d[…]

• Page 8: Alcatel-Lucent IP Touch 4018

  Using your telephone 8 1 1.5 Making a call using t he personal phone book 1.6 Redial  Redialing the l ast number dialed (red ial)  Call back on the last 8 number di aled 1.7 Making a callback request to a busy number Press and release Press the programmed key directly (0 to 9) Select the contact to call Start the call 2 6 5 3 ab c def jkl m n[…]

• Page 9: Alcatel-Lucent IP Touch 4018

  During a call 9 2 Other 2.1 Making a se cond call during a call • Other methods for ca lling a second party • To cancel your second call and recover the first: You are on a call with the destination number Number of second party The first call is placed on hold Call back on the last 10 number dialled (long press). Calling from your personal dir[…]

• Page 10: Alcatel-Lucent IP Touch 4018

  During a call 10 2 2.4 Switching between calls (Broker call) During a call, a second call is put on hold. To alternate between ca lls: 2.5 Transferring a call • To transfer your call to another numb er: • If the number receiving the transfer answers: 2.6 Three-way conference with internal and/or external part ies (conference)  During a call,[…]

• Page 11: Alcatel-Lucent IP Touch 4018

  During a call 11 2 2.9 Parkin g a c all You can park a call and retrie ve it on another extension: Your party is parked and hears the hold melody. • To recover the parked call: 2.10 Barge-in/Intrusion in to an internal call Your party’s line is bu sy. If the number is not “pr otected” and if authorized, you can intrude into the call : You a[…]

• Page 12: Alcatel-Lucent IP Touch 4018

  During a call 12 2 2.12 Mute, so that your pa rty cannot he ar you You can hear your party bu t he/she cannot hear you: 2.13 Adjust audio volume During a call, to adjust the volume level of the loudspeaker or receiver: 2.14 Recording the current call To record the call during communication: At the start or end recordin g, your party hears a beep. 2[…]

• Page 13: Alcatel-Lucent IP Touch 4018

  Sharing 13 3 Other 3.1 Answeri ng a night or a general be ll When the attendant is absent, outsid e calls to the attendant are in dicated by a gene ral bell. To answer: 3.2 Manager/assistant screening System configuration allows “manager/a ssistan t” groups to be formed, so that the man ager’s cal ls can be directed to one or more secretaries[…]

• Page 14: Alcatel-Lucent IP Touch 4018

  Sharing 14 3 • Temporary exit from your hunt group: • Return into your group: 3.5 Calling an internal party on his/her pager The number called do es not answer and you know that the person called has a pager: your group numbe r Your group number Belonging to a group does not affect the hand ling of speed dials. A specific telephone within a gro[…]

• Page 15: Alcatel-Lucent IP Touch 4018

  Sharing 15 3 • Predefined message • Message to complete 3.9 Sending a copy of a voice message Select the message to be sent Send message Select the message to complete Complete the message Send message Predefined msg OK OK OK To complete OK OK 2 6 5 3 ab c def jkl m n o OK Display shows the number o f new and old mes sages Personal code Record […]

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  Keeping in touch 16 4 Other 4.1 Diverting calls to another n umber (immediate forwarding) The number can be yo ur home, cell or mobile, voice message, or an inte rnal extension (attendant, et c.). 4.2 Forwarding your calls to your voice message service 4.3 When you return, review your recorded message s The light indicates that messages have been r[…]

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  Keeping in touch 17 4 4.4 Forwarding your calls from the receiving termi nal (“Follow me”) You wish to receive your calls in your present location: Use the “Follow me” feature. 4.5 Cancelling all forwardings 4.6 Diverting calls when yo ur line is busy (forward if busy) Number receiving forwarding Do not disturb activate d Remote forward For[…]

• Page 18: Alcatel-Lucent IP Touch 4018

  Keeping in touch 18 4 4.9 Consulting written me ssages The light indicates that messages have been received. After reviewting the message, you can: Display shows number of ne w messages Display shows name of sender, with date, time and ranking of m essage Read the message delete the message, call sender of message, forward a message to the message […]

• Page 19: Alcatel-Lucent IP Touch 4018

  Managing your charges 19 5 Other 5.1 Charging your calls directly to busine ss accounts You can charge the cost of you r outside calls to business account numbers. 5.2 Finding out the cost of an outside call made for an in ternal user from your terminal Number of business account Number requir ed Settings OK Services OK Consultation OK Additional s[…]

• Page 20: Alcatel-Lucent IP Touch 4018

  Programming your telephone 20 6 Other 6.1 Initializing yo ur voice mailbox 6.2 Customizing your voice greeting You can replace the greeting message by a personal message. Light flashes Enter your personal code , then record your name followi ng the voice gu ide instruction s Personal code Press to return t o the default message Recordi ng End rec o[…]

• Page 21: Alcatel-Lucent IP Touch 4018

  Programming your telephone 21 6 6.5 Configuring the telephone ringer T Choos e the tun e: T Adjusting the ringer v olume: T Activat e/disable me eting mo de (progress ive ringing ): Select the type of call to which t he ringing is to be associated Select the melody of your cho ice (16 tunes) confirm your choice Select the level of your choice (12 l[…]

• Page 22: Alcatel-Lucent IP Touch 4018

  Programming your telephone 22 6 6.7 Selecti ng language 6.8 Programming your personal directory Select the language of your choice confirm you r choice Settings OK Set OK Language OK OK Press and release Enter the number Select an empty entry in the directory Modify the associated number Enter the number desir ed OK 2 6 5 3 ab c def jkl m n o OK OR[…]

• Page 23: Alcatel-Lucent IP Touch 4018

  Programming your telephone 23 6 6.11 Identifying the te rminal you are on 6.12 Lock / unlock your telephone 6.13 Call the associated set The number of another set can be associated with yo ur set number (see Modify the associated number). To call it: 6.14 Forward your calls to the associated number If you have previously defined an associated numbe[…]

• Page 24: Alcatel-Lucent IP Touch 4018

  Use the telephone in SIP or ‘Safe’ mode 24 7 Other Your teleph one is comp liant wit h the SIP sta ndard and can be used in simplified mode i n a SIP environmen t. According to the configuration the telephone system of your company, your p hone se t can automatically sw itch to ‘safe’ mode in case of loss of connection wi th the[…]

• Page 25: Alcatel-Lucent IP Touch 4018

  Use the telephone in SIP or ‘Safe’ mode 25 7 T Redialing the l ast number dialed (red ial): 7.2 Answering a call Another call is re ceived: T Stop the ringer: T reject the call displayed: T Answer the call: last number redial ‘Redial’ key(short press) redial once twice Lift the receiver Handsfree line key end OR Silent OK end OR[…]

• Page 26: Alcatel-Lucent IP Touch 4018

  Use the telephone in SIP or ‘Safe’ mode 26 7 7.4 Answering a se cond call during a call You are in communication wi th a first party. • A second party is trying to call you :  Answer displayed call: • To return to your first caller and end the call in progress 7.5 Placing a call on hold (HOLD) • Retrieve the party on hold You are[…]

• Page 27: Alcatel-Lucent IP Touch 4018

  Use the telephone in SIP or ‘Safe’ mode 27 7 Recover the party on hold : 7.8 Mute, so that your pa rty cannot he ar you You can hear your party bu t he/she cannot hear you: 7.9 Adjust audio volume During a call, to adjust the volume level of the loudspeaker or receiver: 7.10 Diverting calls to another number (immediate forw arding) Line k[…]

• Page 28: Alcatel-Lucent IP Touch 4018

  Use the telephone in SIP or ‘Safe’ mode 28 7 T Choos e the tun e; T Adjusting the ringer v olume: T Activat e/disable me eting mo de (progress ive ringing ): T Activate/deactivate discreet ring mode: T Adjust ringer volume whi le a call arrives Select the melody of your choice (16 t unes) Return t o first screen Select the level of your c[…]

• Page 29: Alcatel-Lucent IP Touch 4018

  Use the telephone in SIP or ‘Safe’ mode 29 7 7.14 Programming your personal directory T Access your personal directory. T Create a record in th e personal phone book: T Modifying a card in th e person al direct ory: Press and release Name, first name and number of your contact Save the record Cancel the creation Return to first screen Sel[…]

• Page 30: Alcatel-Lucent IP Touch 4018

  30 Compliance howtoc Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice. The invoice will be demanded if making a cl aim under the warranty. The warranty does not however confirm in the following cases: i n the event of use that does not com[…]