Apc back ups 850 инструкция

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Руководство пользователя Back-UPS™
BE650G2-RS и BE850G2-RS

Важная информация по технике безопасности

СОХРАНИТЕ ЭТИ ИНСТРУКЦИИ – В данном руководстве содержатся
важные инструкции, которым необходимо следовать во время установки
и технического обслуживания ИБП Back-UPS и батарей.

До начала установки, эксплуатации и обслуживания, внимательно
прочитайте инструкцию и осмотрите оборудование, чтобы ознакомиться
с его устройством. В данном документе или на самом оборудовании
могут встречаться следующие сообщения, которые предупреждают
пользователя о возможной опасности или привлекают внимание к
информации, которая поясняет или упрощает работу.

Добавление этого знака к словам «Опасно» или
«Предостережение» указывает на наличие опасности
поражения электрическим током, которое, при невыполнении
соответствующих рекомендаций, приведет к получению
травмы.

Это знак предупреждения об опасности. Он предупреждает об
опасности получения травмы. Во избежание травмы или
летального исхода соблюдайте все инструкции по
безопасности, приведенные под этим символом.

ОПАСНО!

ОПАСНО указывает на опасную ситуацию, которая приведет к
летальному исходу или серьезной травме, если ее не
предотвратить.

ПРЕДОСТЕРЕЖЕНИЕ

ПРЕДОСТЕРЕЖЕНИЕ указывает на опасную ситуацию, которая
может привести к летальному исходу или серьезной травме, если ее
не предотвратить.

ОСТОРОЖНО

ОСТОРОЖНО указывает на опасную ситуацию, которая может
привести к травме легкой или средней степени тяжести, если ее не
предотвратить.

УВЕДОМЛЕНИЕ

УВЕДОМЛЕНИЕ предупреждает о возможной опасности, не
приводящей к телесным повреждениям.

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Руководство по обращению с изделием

<18 кг
<40 фунтов

18-32 кг
40-70 фунтов

32-55 кг
70-120 фунтов

>55 кг
>120 фунтов

Общие сведения и правила техники
безопасности

Проверьте содержимое упаковки при получении. В случае обнаружения
повреждений уведомите об этом перевозчика и дилера.

• Данный ИБП предназначен только для использования в
помещении.

• Не подвергайте работающий ИБП воздействию прямых солнечных
лучей, высокой влажности или запыленности.

• Не используйте ИБП вблизи открытых окон или дверей.

• Убедитесь, что вентиляционные отверстия ИБП не закрыты.
Необходимо обеспечить достаточное пространство для
эффективной вентиляции.
Примечание: Оставьте свободное пространство не менее 20 см с
передней и задней сторон ИБП.

• На срок службы батареи влияют факторы окружающей среды.
Повышенная окружающая температура, низкое качество сетевого
питания и частые разряды сокращают срок службы батареи.
Следуйте рекомендациям производителя батареи.

• Включайте кабель питания ИБП прямо в настенную розетку. Не
используйте сетевые фильтры и удлинители.

Техника безопасности при работе с батареями

• Обслуживание батарей должно выполняться персоналом,
ознакомленным с правилами обращения с батареями и с мерами
предосторожности, или под наблюдением такого персонала.

• APC by Schneider Electric использует герметичные
необслуживаемые свинцово-кислотные аккумуляторные батареи.
При нормальной эксплуатации и обращении контакт с
внутренними компонентами батарей отсутствует. Чрезмерная
зарядка, перегрев или другое неправильное использование батарей
может привести к вытеканию электролита батареи. Вытекший
электролит токсичен и может представлять опасность для глаз и
кожи.

• Используйте инструмент с изолированными ручками.

• Используйте резиновые перчатки и обувь.

• Обратите внимание, не произошло ли преднамеренное или
непреднамеренное заземление батареи. Контакт с любой частью
заземленной батареи может привести к поражению электрическим
током или ожогам из-за высокого тока короткого замыкания. Риск
такого поражения может быть уменьшен, если на время монтажа и
обслуживания обученный специалист удалит заземление.

Back-UPS BE650G2-RS/BE850G2-RS2

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• ОСТОРОЖНО Прежде чем приступить к установке или замене

батарей, снимите токопроводящие предметы (браслеты, наручные
часы, кольца и т. п.).
Высокая энергия при прохождении через проводящие материалы
может вызвать сильные ожоги.

• ОСТОРОЖНО Запрещается бросать батареи в огонь. Батареи
могут взорваться.

• ОСТОРОЖНО Запрещается деформировать и вскрывать батареи.
Вытекший материал вреден для кожи и глаз и может быть
токсичным.

Комплектация

Back-UPS Краткое руководство пользователя

Подключение батареи

 Снимите наклейку «Stop! Connect Battery» (Стоп! Подключите батарею) с

верхней крышки.

 Переверните ИБП Back-UPS. Нажмите

на крышку батарейного отсека и
освободите фиксаторы. Сдвиньте
крышку батарейного отсека.

 Надежно подключите кабель батареи к

клемме батареи.
Примечание: При подключении
кабеля батареи к клемме батареи
возможны небольшие искры.

Back-UPS BE650G2-RS/BE850G2-RS

3

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 Установите на место крышку

батарейного отсека. Убедитесь, что
фиксаторы заблокировались.

Настенный монтаж

ОСТОРОЖНО

РИСК ПАДЕНИЯ ОБОРУДОВАНИЯ

Всегда применяйте безопасные методы подъема, соответствующие весу
оборудования.

Несоблюдение этих инструкций может привести к травме легкой или
средней тяжести и повреждению оборудования.

• Установите 3 винта
соответствующего размера
(не входят в комплект) в
соответствии с размерами,
показанными на
иллюстрациях
горизонтального/
вертикального монтажа.

• Винты должны выступать из
стены на 8 мм.

• Установите ИБП Back-UPS на
винты.

Функции панели

Гори зо нт аль ны й мо нт аж

Вертикальный

монтаж

Верхняя панель Боковая панель

Back-UPS BE650G2-RS/BE850G2-RS4

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КНОПКА ВКЛ./



ВЫКЛ. ПИТАНИЯ и

индикатор

Розетки с



защитой от
перенапряжений

Розетки с



питанием от
резервной
батареи и розетки
с защитой от
перенапряжений

Зарядный USB-



порт Type A
Зарядный



USB-порт Type С
(только
BE850G2-RS)

Индикатор



состояния
батареи

НОПКА

К



ОТКЛЮЧЕНИЯ
ЗВУКА

НДИКАТОР

И



состояния

Используется для включения или выключения ИБП Back-UPS.
Индикатор горит зеленым, указывая на то, что к подключенному
оборудованию подается питание как от электросети, так и от батареи.
Прочие состояния индикатора питания описаны в разделе
«Индикаторы состояния» на стр. 8.

Розетки с защитой от перенапряжений обеспечивают защиту
подключенного оборудования от скачков напряжения, когда ИБП
Back-UPS включен и подключен к электросети. Подключайте к
этим розеткам периферийные устройства (такие как принтер,
сканер и т. д.), которым не нужно оставаться включенными во время
перебоев в подаче электроэнергии или при отключении питания.

Розетки с питанием от резервной батареи обеспечивают питание от
батареи в течение ограниченного периода времени при отключении
питания. Розетки с питанием от резервной батареи обеспечивают
защиту подключенного оборудования от скачков напряжения, когда
ИБП Back-UPS включен и подключен к электросети. Подключайте к
этим розеткам компьютер, монитор и другие периферийные
устройства, которые должны оставаться включенными во время
перебоев с питанием или при отключении питания.

Этот зарядный USB-порт обеспечивает максимум 2,4 A постоянного
тока. Порт будет заряжать подключенное оборудование, когда ИБП
Back-UPS включен.

Четыре индикатора состояния батареи показывают оставшееся
время работы. Когда батарея полностью заряжена, горят все четыре
индикатора. Более подробную информацию см. в разделе
«Индикаторы состояния» на стр. 8.

Нажмите КНОПКУ ОТКЛЮЧЕНИЯ ЗВУКА, чтобы включить или
отключить звук.

Горит, если включена функция отключения звука.

отключения звука
Входной шнур



питания

Порт DSL/



модемной сети/
факса

Подключите входной шнур питания к сетевой розетке (питание от
сети). Не подключайте шнур питания к сетевому фильтру или
удлинителю.

Подключите DSL или модем, телефон, факс или Ethernet­оборудование 10/100 Base-T.
Примечание. Не подключайте порты защиты телефона ИБП
одновременно к телефонным и сетевым системным кабелям.

Настенная



розетка
Порт данных Подключите кабель RJ45/USB (не входит в комплект) для



Автоматический



выключатель

Подключите ИБП Back-UPS к настенной розетке линии данных.

подключения ИБП Back-UPS к компьютеру для установки
программного обеспечения. Подробную информацию см. в разделе
«Программное обеспечение PowerChute™ Personal Edition» на стр. 7.

Срабатывает, когда ИБП Back-UPS испытывает состояние
перегрузки.

Back-UPS BE650G2-RS/BE850G2-RS

5

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Important Safety Information

SAVE THESE INSTRUCTIONS — This manual contains important

instructions that should be followed during installation and maintenance of the

Back-UPS and batteries.

Read these instructions carefully and look at the equipment to become familiar

with the device before trying to install, operate, service or maintain it. The

following special messages may appear throughout this document or on the

equipment to warn of potential hazards or to call attention to information that

clarifies or simplifies a procedure.

The addition of this symbol to either a “Danger” or “Warning”

safety label indicates that an electrical hazard exists which will

result in personal injury if the instructions are not followed.

This is the safety alert symbol. It is used to alert you to potential

personal injury hazards. Obey all safety messages that follow this

symbol to avoid possible injury or death.

DANGER

DANGER indicates a hazardous situation which, if not avoided,

will result in death or serious injury.

WARNING

WARNING indicates a hazardous situation which, if not avoided,

could result in death or serious injury.

CAUTION

CAUTION indicates a hazardous situation which, if not avoided,

could result in minor or moderate injury.

NOTICE

NOTICE is used to address practices not related to physical

injury.

User Manual Back-UPS™

BE650G2-UK and BE850G2-UK

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Back-UPS BE650G2-UK/BE850G2-UK2

Product Handling Guidelines

Safety and General Information

Inspect the package contents upon receipt. Notify the carrier and dealer if there

is any damage.

• This UPS is for indoor use only.

• Do not operate this UPS in direct sunlight, in contact with fluids, or

where there is excessive dust or high humidity.

• Do not operate the UPS near open windows or doors.

• Be sure the air vents on the UPS are not blocked. Allow adequate space

for proper ventilation.

Note: Allow a minimum of 20 cm clearance on both front and rear sides

of the UPS.

• Environmental factors impact battery life. Elevated ambient

temperatures, poor quality utility power, and frequent discharges will

shorten battery life. Follow the battery manufacturer recommendations.

• Connect the UPS power cable directly to a wall outlet. Do not use surge

protectors or extension cords.

Battery safety

• Servicing of batteries should be performed or supervised by personnel

knowledgeable about batteries and required precautions.

• APC by Schneider Electric uses Sealed Maintenance-Free Lead Acid

batteries. Under normal use and handling, there is no contact with the

internal components of the batteries. Over charging, over heating or

other misuse of batteries can result in leakage of battery electrolyte.

Released electrolyte is toxic and may be harmful to the skin and eyes.

• Use tool with insulated handles.

• Wear rubber gloves and boots.

• Determine if battery is either intentionally or inadvertently grounded.

Contact with any part of a grounded battery can result in electric shock

or burns by high short-circuit current. The risk of such hazards can be

reduced if grounds are removed during installation and maintenance by

a skilled person

.

<18 kg

<40 lb

18-32 kg

40-70 lb

32-55 kg

70-120 lb

>55 kg

>120 lb

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Back-UPS BE650G2-UK/BE850G2-UK 3

• CAUTION: Before installing or replacing the batteries, remove

conductive jewelry such as chains, wrist watches, and rings.

High energy through conductive materials could cause severe burns.

• CAUTION: Do not dispose of batteries in a fire. The batteries may

explode.

• CAUTION: Do not open or mutilate batteries. Released material is

harmful to the skin and eyes and may be toxic.

Inventory

Connect the Battery

Back-UPS Quick start guide

Remove the “Stop! Connect Battery” label from the top cover.

Invert the Back-UPS. Press the battery

compartment cover and release the

tabs. Slide open the battery cover.

Connect the battery cable securely to

the battery terminal.

Note: It is normal for small sparks to

be seen when the battery cable is

connected to the battery terminal.

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Back-UPS BE650G2-UK/BE850G2-UK4

Wall Mount Installation

Panel Features

Reinstall the battery compartment

cover. Be sure that the release tabs

lock into place.

CAUTION

RISK OF FALLING EQUIPMENT

Always practice safe lifting techniques adequate for the weight of the

equipment.

Failure to follow these instructions can result in minor or

moderate injury and equipment damage.

Horizontal mounting Vertical mounting

• Secure 3 screws of

appropriate size (not supplied)

as per dimensions shown in

the horizontal/vertical

mounting illustrations.

• Allow the screw to protrude

out 8mm from the wall.

• Mount the Back-UPS on to

the screws.

Top Panel Side Panel

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Back-UPS BE650G2-UK/BE850G2-UK 5

POWER ON/OFF

button and

LED

Use to switch the Back-UPS on or off.

The LED illuminates green to indicate that power is supplied to the

connected equipment both on utility power and on battery. See “Status

Indicators” on page 8 for other status of the Power on/off LED.

Surge

protection

outlets

Surge protection outlets provide protection to connected equipment

from power surges or spikes, when the Back-UPS is turned on and

connected to utility power. Connect peripheral devices (such as printer,

scanner, etc.) that do not need to remain on during power outages or

brownout condition, to these outlets.

Battery

backup +

surge

protection

outlets

Battery backup outlets provide power from the battery for a limited

period of time during power outage, or brownout condition. Battery

backup outlets provide protection to connected equipment from power

surges or spikes, when the Back-UPS is turned on and connected to

utility power. Connect a computer, monitor and other peripheral

devices which need to remain on during power outages or brownout

condition, to these outlets.

Type A USB

charging port

This USB charging port provides a maximum of 2.4 A DC power. The

port will charge the connected equipment when the Back-UPS is

turned on.

Type C USB

charging port

(BE850G2-UK

only)

Battery status

LED

The four Battery status LEDs indicate the remaining runtime. When

battery is fully charged, all four LEDs illuminate. Refer “Status

Indicators” on page 8 for details.

MUTE button Press MUTE button to Enable or Disable the mute function.

Mute status

LED

Illuminates when the mute function is enabled.

Input power

cord

Connect the Input power cord to a wall outlet (utility power). Do not

connect the power cord to a surge protector or power strip.

DSL/modem

network/fax

port

Connect a DSL or Dial—up modem, Phone, Fax machine, or

10/100 Base-T Ethernet equipment.

Note: Do not connect the UPS telephone protection ports to both the

telephone and network system cables at the same time.

Wall outlet Connect the Back-UPS to a data line wall outlet.

Data port Connect a RJ45/USB cable (not supplied) to connect the Back-UPS to

a computer for installing the software. See “PowerChute™ Personal

Edition Software” on page 7 for details.

Circuit

breaker

Trips when the Back-UPS experiences an overload condition.

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Back-UPS BE650G2-UK/BE850G2-UK6

Specifications

BE650G2-UK BE850G2-UK

Input Voltage 220 — 240 Vac

Frequency 47 to 63 Hz

Brownout Transfers 180 Vac Typical

Over-voltage Transfer 266 Vac Typical

Output UPS Capacity 650 VA, 400 W 850 VA, 520 W

Battery Backup outlets 2.96 A 3.87 A

Total Amperage 6 A

Voltage — On Battery 230 Vac ± 8%

Frequency — On Battery 50/60 Hz ± 1 Hz

Transfer Time 6 milliseconds Typical, 10 milliseconds

maximum

USB Port * Charging Rating 5 V; 2.40 A

Charger compatibility USB Battery Charging Specification 1.2

* Power output is dependent on the power drawn by the connected device.

Check with the device manufacturer to understand the maximum charging

current for a given USB specification.

Protection

and

Filtering

AC Surge Protection Full time, 310 Joules

EMI/RFI Filter Full time

Utility Power Input Resettable circuit breaker

Battery Type Sealed, maintenance-free, lead acid 12 V

Average Life 3 — 5 years, depending upon the number of

discharge cycles and environmental

temperature

Charging Time 16 hours.

Using the USB port while charging the battery

will increase the battery charging time

Physical Net Weight 8.8 lb (4 kg) 9.9 lb (4.5 kg)

Dimensions

L x W x H

14.4 in x 5.1 in x 4.7 in

36.5 cm x 13 cm x 12 cm

Operating Temperature 32 ºF to 104 ºF (0 ºC to 40 ºC)

Storage Temperature 5 ºF to 113 ºF (-15 ºC to 45 ºC)

Operating Relative Humidity 0 to 95% non-condensing humidity

IP Rating IP20

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Back-UPS BE650G2-UK/BE850G2-UK 7

Turn On the Back-UPS

Press the POWER ON/OFF button located on the top of the Back-UPS. The

Power on/off LED will illuminate green and a single short beep will indicate

that the Back-UPS is on and providing protection to the connected equipment.

The Back-UPS battery charges to capacity during the first 24 hours while

connected to the utility power. The Back-UPS battery will charge while the

Back-UPS is turned on or off and as long as it is connected to utility power.

Do not expect the battery to run for its expected capacity during the initial

charge period. The UPS will have full runtime capability after the initial

24 hour charging period.

Turn Off the Back-UPS

Press the POWER ON/OFF button for at least 2 seconds to turn off the

Back-UPS. At the first beep, release the button and the UPS will turn off.

A 2 second delay has been added to mitigate unintentional contact with the

POWER ON/OFF button.

Mute

The audible alarms of the Back-UPS can be muted. Press the MUTE button to

enable or disable the mute function. The Mute status LED illuminates when

the mute function is enabled.

UPS Self Test

Press and hold the POWER ON/OFF button for 4 to 8 seconds to initiate the UPS

Self Test.

PowerChute™ Personal Edition Software

Overview

Use PowerChute Personal Edition software to configure the UPS settings,

protect your computer and other equipment during a utility power outage.

During a power outage, PowerChute will save any open files on your computer

and shut it down. When utility power is restored, it will restart the computer.

Note: PowerChute is only compatible with a Windows operating system. If

you are using Mac OSX, use the native shutdown feature to protect your

system. See the documentation provided with your computer.

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Back-UPS BE650G2-UK/BE850G2-UK8

Installation

Note: To reduce electronic waste and protect the environment, USB cables are

no longer shipped in every box. Order the cable free of charge at

https://www.apc.com/usbcable.

Use the USB cable to connect the Data port on the UPS to the USB port on

your computer. Download PowerChute™ Personal Edition Software from

www.apc.com/pcpe. Select the appropriate operating system and follow

directions to download the software.

Status Indicators

Visual indicator

Audible

indicator Condition

Audible indicator

terminates

Power on/off LED

illuminates green

None Power On — The Back-UPS is

supplying utility power to the

connected equipment.

Not applicable.

Power on/off LED

flashes green twice

every 2 seconds

4 beeps

approx.

every 40

seconds.

On Battery — The Back-UPS is

supplying battery power to the

battery backup outlets.

Beeping stops when

utility power is

restored or the

Back-UPS is turned

off.

Power on/off LED

flashes green in quick

succession.

Rapid

beeping

(1 beep

every 0.5

second)

Low Battery notification The

Back-UPS is supplying battery

power to the battery backup

outlets and the battery is

nearing a total discharge state.

Power on/off LED

flashes green in quick

succession.

1 beep

every 4

seconds

Low Battery shutdown — The

battery has been completely

discharged while the

Back-UPS is on battery, the

Back-UPS will shutdown.

Beeping stops when

utility power is

restored or the

Back-UPS is turned

off.

None Sleep Mode — The Back-UPS

has shutdown and will return to

normal operation once utility

power is restored.

Not applicable.

Power on/off LED

flashes red and Battery

status LED flashes

green in quick

succession.

Constant

tone

Battery disconnected. Back-UPS is turned

off.

Power on/off LED

flashes green and red

alternately

Constant

tone

Replace battery — The battery

needs to be charged or replaced.

Back-UPS is turned

off.

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Back-UPS BE650G2-UK/BE850G2-UK 9

Power on/off LED does

not illuminate

Constant

tone

Overload shutdown — An

overload condition in one or

more of the battery back up

outlets when the Back-UPS is

operating on battery power.

Back-UPS is turned

off.

Power on/off LED

flashes green and amber

alternately

None USB error detected — A short

circuit or an internal error has

been detected.

Not applicable.

Mute status LED

illuminates

None Mute function enabled. Not applicable.

Mute status LED does

not illuminate

None Mute function disabled. Not applicable.

When the Back-UPS is operating on battery power and the battery is getting

discharged

First Battery status

LED illuminates

None Remaining battery capacity is

0% to 24%.

Not applicable.

First two Battery status

LEDs illuminate

None Remaining battery capacity is

25% to 49%.

Not applicable.

First three Battery

status LEDs illuminate

None Remaining battery capacity is

50% to 74%.

Not applicable.

All 4 Battery status

LEDs illuminate

Non Remaining battery capacity is

75% to 100%.

Not applicable.

When the Back-UPS is on utility power and the battery is charging

First Battery status

LED flashes and the

other three Battery

status LED are not

illuminated

None Battery charge is 0% to 24%. Not applicable.

First Battery status

LED illuminates,

second Battery status

LED flashes, and other

two Battery status

LEDs are not

illuminated

None Battery charge is 25% to 49%. Not applicable.

First two Battery status

LEDs illuminate, third

Battery status LED

flashes and fourth

Battery status LED not

illuminated

None Battery charge is 50% to 74%. Not applicable.

Visual indicator

Audible

indicator Condition

Audible indicator

terminates

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Back-UPS BE650G2-UK/BE850G2-UK10

Voltage Sensitivity Adjustment (Optional)

The Back-UPS will switch to battery power if the utility input voltage level or

distortions go out of range or if the utility power is experiencing voltage

fluctuations, to protect connected equipment. In situations where either the

Back-UPS or the connected equipment is too sensitive for the utility input

voltage level, it is necessary to adjust the transfer voltage.

1. Turn off the Back-UPS while connected to a wall outlet.

2. Press and hold the POWER ON/OFF button for 10 seconds. The

Power On/Off LED will alternate green and red to indicate that the

Back-UPS is in Program mode.

3. The Power On/Off LED will flash either green, amber, or red to indicate

the current sensitivity level. Refer to the table below for an explanation

of the transfer voltage sensitivity levels.

4. To exit Program mode wait five seconds and all LED indicators will turn

off. Program mode is no longer active.

First three Battery

status LEDs illuminate

and fourth Battery

status LED flashes

None Battery charge is 75% to 100%. Not applicable.

All four Battery status

LEDs illuminate

None Battery fully charged and

Back-UPS is on utility power.

Not applicable.

LED

Flashes

Sensitivity

Setting

Input Voltage

Range (Utility

Power Operation) Recommended Use

Green LOW 160 Vac to 278 Vac Use this setting when connected equipment is

less sensitive to fluctuations in voltage or

waveform distortions.

Red MEDIUM 180 Vac to 266 Vac Factory default setting. Use this setting under

normal conditions.

Amber HIGH 196 Vac to 256 Vac Use this setting when connected equipment is

sensitive to voltage and waveform

fluctuations.

Visual indicator

Audible

indicator Condition

Audible indicator

terminates

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Back-UPS BE650G2-UK/BE850G2-UK 11

Replace Battery

Replacement batteries can be ordered through the APC by Schneider Electric

Web site, www.apc.com. .

Troubleshooting

CAUTION

RISK OF HYDROGEN SULPHIDE GAS AND EXCESSIVE SMOKE

• Replace the battery atleast every 5 years.

• Replace the battery immediately when the UPS indicates battery

replacement is necessary.

• Replace battery at the end of its service life.

• Replace batteries with the same number and type of batteries as

originally installed in the equipment.

• Replace the battery immediately when there is evidence of

electrolyte leakage. Power off the UPS, unplug it from the AC input,

and disconnect the batteries. Do not operate the UPS until the

batteries have been replaced.

Failure to follow these instructions could result in minor or

moderate injury and equipment damage.

Model Replacement battery part number

BE650G2-UK APCRBC110

BE850G2-UK RBC17

Deliver the used battery to a recycling facility.

Problem Possible Cause Corrective Action

The Back-UPS

will not turn on.

The Back-UPS has not been

turned on.

Press the POWER ON/OFF button.

The Back-UPS is not

connected to utility power, or

there is no utility power

available at the wall outlet, or

the utility power is

experiencing a brownout or

over voltage condition.

Be sure that the power cord is securely

connected to the wall outlet, and that

the utility power is available at the wall

outlet.Where applicable, be sure that

the wall outlet is switched on.

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Back-UPS BE650G2-UK/BE850G2-UK12

The Back-UPS

will not turn on.

Back-UPS circuit breaker

tripped.

1. Disconnect all nonessential

equipment connected to the outlets.

2. Reset the circuit breaker by pushing

in the circuit breaker button fully

inwards until it latches.

3.If the circuit breaker resets, switch

On the Back-UPS and reconnect

one equipment at a time to the

Back-UPS.

4.If the circuit breaker trips again, it is

likely that one of the connected

devices is causing the overload.

The Back-UPS is

on, the Power

on/off LED

flashes red and

the unit emits a

constant tone.

The battery is disconnected. Connect the battery. Refer to “Connect

the Battery” on page 3 for details.

Connected

equipment loses

power.

A Back-UPS overload

condition has occurred.

• Disconnect all nonessential

equipment connected to the outlets.

Reconnect one equipment at a time to

the Back-UPS.

• Be sure that at least one Battery

status LED is illuminating. Charge

the battery for 16 hours to make sure

it is fully charged.

• If the overload condition still occurs,

replace the battery.

The Back-UPS battery is

completely discharged.

Connect the Back-UPS to utility power

and allow the battery to recharge for

16 hours.

PowerChute software has

performed a shutdown due to a

power outage.

This is a normal Back-UPS operation.

Connected equipment does not

accept the step—approximated

sine waveform from the

Back-UPS.

The output waveform is intended for

computers and peripheral devices. It is

not intended for use with motor driven

equipment.

The Back-UPS may require

service.

Contact Schneider Electric Technical

Support for more in-depth

troubleshooting.

Problem Possible Cause Corrective Action

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Back-UPS BE650G2-UK/BE850G2-UK 13

The Power

On/Off LED is

green and

flashes twice

every 2 seconds.

The Back-UPS is operating on

battery power.

The Back-UPS is operating normally

on battery power. Save all open files,

and shutdown the computer. When

utility power is restored the battery will

recharge.

The Power

On/Off LED

flashes green in

rapid succession.

The Back-UPS battery has

approximately two minutes of

remaining runtime.

The Back-UPS battery is nearing total

discharge state. Save all open files, and

shutdown the computer. When utility

power is restored the battery will

recharge.

The Back-UPS

has an

inadequate

battery runtime.

The battery is not fully

charged.

Leave the Back-UPS connected to

utility power for 16 hours while the

battery charges to full capacity.

The battery is near the end of

useful life and should be

replaced.

As a battery ages, the runtime

capability decreases. See

APC by Schneider Electric Web site

www.apc.com, to order replacement

batteries.

USB charging is

slow.

Charging a device using the

Back-UPS USB charger is

slower than the device‘s

original USB charger.

The connected USB cable does not

support the charging speed for the

device. Use appropriate USB cable.

USB charging

stops and the

Power On/Off

LED illuminates

green and amber

alternatively.

The USB ports has detected a

short circuit or a fault.

Disconnect cable and device from the

USB port. USB charging will resume

when the Power On/Off LED turns

green. Contact Schneider Electric

Technical Support if the

Power On/Off LED continues to

illuminate green and amber

alternatively.

The Back-UPS is

off but the

Back-UPS beeps

twice every

30 seconds

(Quiet Alarm

mode) or beeps

once every 4

seconds (Full

Alarm mode).

The voltage is not low enough

to shutdown the Back-UPS but

not high enough to start the

Back-UPS and power the

outlets. There is however

enough voltage to charge the

Back-UPS.

Mute the alarm by pressing the MUTE

button. The UPS will return to normal

operation once the utility input voltage

has returned to normal range.

Problem Possible Cause Corrective Action

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Back-UPS BE650G2-UK/BE850G2-UK14

Warranty

Register your product on-line. http://warranty.apc.com

The standard warranty is three (3) years from the date of purchase valid in

European Community. For all other regions, the standard warranty is

two (2) years from the date of purchase. Schneider Electric IT (SEIT) standard

procedure is to replace the original unit with a factory reconditioned unit.

Customers who must have the original unit back due to the assignment of asset

tags and set depreciation schedules must declare such a need at first contact

with an SEIT Technical Support representative. SEIT will ship the replacement

unit once the defective unit has been received by the repair department, or

cross ship upon the receipt of a valid credit card number. The customer pays

for shipping the unit to SEIT. SEIT pays ground freight transportation costs to

ship the replacement unit to the customer.

Service

If the unit requires service, do not return it to the dealer. Follow these steps:

1. Review the Troubleshooting section of the manual to eliminate common

problems.

2. If the problem persists, contact Schneider Electric IT (SEIT) Customer

Support through the Web site, www.apc.com.

a. Note the model number and serial number and the date of purchase.

The model and serial numbers are located on the rear panel of the unit

and are available through the LCD display on select models.

b. Call SEIT Customer Support and a technician will attempt to solve

the problem over the phone. If this is not possible, the technician will

issue a Returned Material Authorization Number (RMA#).

c. If the unit is under warranty, the repairs are free.

d. Service procedures and returns may vary internationally. Refer to the

APC by Schneider Electric Web site for country specific instructions.

3. Pack the unit in the original packaging whenever possible to avoid

damage in transit. Never use foam beads for packaging. Damage

sustained in transit is not covered under warranty.

4. Always DISCONNECT THE UPS BATTERIES before shipping.

The United States Department of Transportation (DOT), and the

International Air Transport Association (IATA) regulations require

that UPS batteries be disconnected before shipping. The internal

batteries may remain in the UPS.

5. Write the RMA# provided by Customer Support on the outside of the

package.

6. Return the unit by insured, pre-paid carrier to the address provided by

Customer Support

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Back-UPS BE650G2-UK/BE850G2-UK 15

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© 2019 APC by Schneider Electric. APC, the APC logo, Back-UPS, and

PowerChute are owned by Schneider Electric Industries S.A.S., or their affiliated

companies. All other trademarks are property of their respective owners.

EN 990-91287

07/2019

APC by Schneider Electric IT Customer Support

Worldwide

For country specific customer support, go to the APC by Schneider Electric

Web site, www.apc.com.