Ig avri comap инструкция

• serial number
• «password decode» number

Both numbers can be obtained through the monitoring software relevant to the device.

• Serial number is available in Controller info
• Password decode number is available in Values / Info

The controller firmware does not usually break by itself however it can be damaged during controller programming, typically if power is lost during the process. If there does not seem to be a hardware issue with the controller there is an option to restore the controller using a process called ‘Boot Jumper’ programming.

This can be described as a sequence of steps you need to perform to allow the configuration tool to write new firmware into the device.

The steps typically are:

• Physically connect the controller to your PC.
• Power the controller on and initiate connection and firmware programming from the software tool menu.
• The software will ask you to switch the device off, close the Boot Jumper and switch the device back on.
• The programming will then proceed and you will receive further instructions during the process.

The boot jumper can be found either on the communication module (where plug-in modules are used) or on the device itself, typically under a rubber grommet, next to the dongle slot.

 
The description above is not enough? Try our Booot jumper training video.

ComAp offers a wide range of options to connect to your controller:

• RS232 / RS485
• USB — USB A<->B (usually a printer cable)
• Internet connection — LAN, GPRS, 3G, 4G

Usually connecting to the controller over the internet is straightforward and works out of the box. However, there are a few parameters that need to be set correctly.

• Make sure you have the latest firmware in the controller itself but also in all the communication modules (plug-in, built-in or external).
  • Communication modules that supports connection via the internet
    • CM-4G-GPS
    • CM-Ethernet
    • CM-GPRS
    • InternetBridge-NT 4G
    • InternetBridge-NT
    • IB-Lite
    • IB-COM (Built-in communication module for NTC controllers)
    • IL-NT GPRS

• Ensure the communication interface is configured correctly.
  • CM-4G-GPS, CM-Ethernet, CM-GPRS — Can be set in the controllers setpoints on the unit itself or using InteliConfig configuration software.
  • IB-COM, IB-Lite — Use web interface —  just connect to http://<controller-ip-address>/sp_index.htm using your favourite web browser.
  • InternetBridge-NT 4G, InternetBridge-NT — Requires a software tool called IBNTConfig(https://www.comap-control.com/products/detail/ib-nt-config) and an USB A<->B cable for configuration. This way you can also enable MODBUS, SNMP etc. 

• Make sure there is no firewall blocking your connection. Consult your IT specialist or ISP if not sure. If you use a firewall, make sure the following ports are open for communication:
  • The device must be able to send data to the AirGate server at UDP port 6127 and TCP port 23. The TCP port can be changed in the module setup to 21 if needed.
  • TCP port 44445 is required for WebSupervisor connection.
  • Port 80 is used for accessing the communication module web interface.
  • Port 502 is used for Modbus TCP communication (enabled by default).
  • Port 161 is used for SNMP (needs to be enabled).

You can download the latest firmware package on the webpage of the device. You can easily navigate there through the ‘Products’ section or just use the Search function. If you cannot find the firmware on the website or if you require different than the offered version do not hesitate to contact our support team.

The firmware upgrade itself is easy to perform. You need the appropriate configuration software and a connection to the controller (preferably a direct connection). Prior to initiating the update process, we strongly recommend you to save a complete backup of your device.

It usually consists of several steps:

• Create a controller back up.
• Update the device firmware. It will contain default Configuration Archive and default Application.
• Change the Application (SPtM, MiNT, MCB, MGCB, BTB, etc) to the required type (by programming appropriate default archive to the controller).
• Use the Import Configuration Wizard to restore your previous configuration. In some cases manual interventions might be needed during this step.
• Optional: Update the connected display firmware or device communication module firmware.

Should you be unsuccessful in programming the new version, the rollback procedure is to install previous firmware version and use your back up to restore the controller to its original state before the firmware upgrade was attempted.