Каталитическая грелка икг 1р инструкция

РАТКОЕ

УКОВОДСТВО

IP-телефон Cisco Unified

6921

Примечание

Для наилучшего результата
используйте при печати
бумагу формата 8.5 x 14″
(Legal).

Набор номера

Для выполнения вызова снимите трубку и наберите номер.
Также можно воспользоваться одним из способов,
описанных ниже.

Повторный набор последнего номера

Нажмите кнопку Повтор.

Набор номера без снятия трубки

1. Введите номер на телефоне, не снимая трубки.
2. Снимите трубку или нажмите одну из следующих

кнопок: кнопку линии, экранную клавишу Вызов,
кнопку гарнитуры

, кнопку громкой связи

или круглую кнопку Выбор на панели перемещения.
Кнопки линий (помеченные номерами 1 и 2)
расположены справа от клавиатуры.

Быстрый набор

Выполните одно из следующих действий:
•

Введите номер ячейки быстрого набора и нажмите

экранную клавишу Быстрый набор.

•

Нажмите стрелку вниз на панели перемещения,
когда телефон находится в режиме ожидания. Затем

перейдите к требуемому номеру быстрого набора
и нажмите круглую кнопку Выбор на панели
перемещения.
Панель перемещения расположена в середине
телефона над клавиатурой.

Ответ на вызов

При поступлении нового вызова на телефоне загораются
следующие индикаторы:
•

Мигающий красный индикатор на трубке

•

Мигающая оранжевым светом кнопка линии

•

Мигающий значок

и идентификатор

вызывающего абонента

Чтобы ответить на вызов, снимите трубку. Другой способ:

нажмите мигающую оранжевым светом кнопку линии,
экранную клавишу Ответ или неподсвеченную кнопку
гарнитуры или громкой связи.

Ответ на вызовы по нескольким линиям

Если вы говорите по телефону и в это время поступает
другой вызов, нажмите мигающую оранжевым светом
кнопку линии, чтобы ответить на второй вызов

и автоматически перевести первый вызов в режим
удержания.

Отключение микрофона

1. Во время разговора нажмите кнопку Отключение

микрофона

Включается подсветка кнопки, отражающая работу
функции отключения микрофона.

2. Для отключения этой функции нажмите кнопку

Отключение микрофона еще раз.

Голосовая почта

При поступлении нового сообщения на телефоне

загораются следующие индикаторы:
•

Постоянно горящий красный индикатор на трубке

•

Прерывистый сигнал готовности к набору номера
(если предусмотрен)

•

Надпись «Новое голосовое сообщение» на экране

Прослушивание сообщений

Нажмите кнопку Сообщения

и следуйте голосовым

указаниям.
При использовании нескольких линий можно прослушать

сообщения для определенной линии, нажав сначала
кнопку этой линии.

Перенаправление

вызовов

Нажмите экранную клавишу Перенапр во время

поступления сигнала вызова, во время вызова или
когда вызов находится в режиме удержания. Функция
перенаправления переводит отдельный вызов на

голосовую почту (или на другой номер, заданный
системным администратором).
Если требуется перенаправить все входящие вызовы
на другой номер, нажмите Переадресация всех вызовов.

Для отключения сигнала вызова см. Советы.

Переадресация всех

вызовов

1. Нажмите экранную клавишу =>все.
2. Введите телефонный номер или нажмите кнопку

Сообщения

для переадресации всех вызовов

на голосовую почту.

3. На экране телефона отображается подтверждение.
4. Для отмены переадресации вызовов нажмите

Переадр. ОТКЛ.

Для настройки переадресации дистанционно или на
второй линии (если эта функция поддерживается)
используйте web-страницы параметров пользователя.

За справкой обратитесь к системному администратору.

Перевод вызова

в режим удержания

1. Нажмите кнопку Удержание

На экране появляется значок режима удержания

и кнопка линии начинает мигать зеленым цветом.

2. Для отмены удержания вызова нажмите кнопку

линии, мигающую зеленым цветом, или нажмите
экранную клавишу Возвр.

Конференция

1. Во время работы с вызовом (не в режиме удержания)

нажмите кнопку Конференция

2. Выполните новый вызов.
3. Нажмите кнопку Конференция или экранную

клавишу Конф. (до или после того как абонент
ответит на вызов).
Устанавливается конференц-связь, и на экране
телефона отображается надпись «Конференция».

4. Для добавления других участников повторите

вышеуказанные действия.

Конференция завершается, когда все ее участники
повесят трубки.

Конференция на нескольких линиях

Предусмотрена возможность объединения двух вызовов
на двух линиях в конференцию (только для телефонов
с несколькими линиями).

1. Во время работы с вызовом (не в режиме удержания)

нажмите кнопку Конференция

2. Нажмите кнопку линии другого (удерживаемого)

вызова.
Устанавливается конференц-связь, и на экране
телефона отображается надпись «Конференция».

Просмотр и удаление участников

Во время конференции нажмите экранную клавишу
Сведения. Чтобы удалить участника конференции,
выберите запись соответствующего участника и нажмите

экранную клавишу Удалить.

Перевод вызова

1. Во время работы с вызовом (не в режиме удержания)

нажмите кнопку Перевод

2. Введите номер телефона требуемого абонента.
3. Нажмите кнопку Перевод или экранную клавишу

Перевод (до или после того как абонент ответит на
вызов).
Перевод вызова завершен.

Источник

Cisco Unified IP Phone 6921, 6941, and
6961 Administration Guide for Cisco
Unified Communications Manager 7.1
(SCCP)

Americas Headquarters

Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 527-0883

Text Part Number: OL-19025-01

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL
STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT
S

HIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE

OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following information is for FCC compl
to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required
to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: Th
installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to
comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable
protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

Modifying the equipment without Cisco’s written authorization may resu
devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television
communications at your own expense.

You can determine whether your equipment is causing interference by
peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:

• Turn the television or radio antenna unti

• Move the equipment to one side or the other of the television or radio.

• Move the equipment farther away f

• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equip
controlled by different circuit breakers or fuses.)

Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.

The Cisco implementation of TCP header compres
domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH
AL

L FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT

LIM

ITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF

DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING,
W

ITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO

OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

CCDE, CCENT, Cisco Eos, Cisco Lumin, Cisco Nexus, Cisco StadiumVision, the Cisco logo, DCE, and Welcome to the Human Net
We Work, Live, Play, and Learn is a service mark; and Access Registrar, Aironet, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA,
CCNP, CCSP, CCVP, Ci sco, th e Ci sco Certified In ternetwork Ex pert lo go, Cisco IOS, Cisco Press, Ci sco Systems, Cisco Systems C apital, th e C isco Systems l ogo,
Cis

co Unity, Collaboration Without Limitation, EtherFast, EtherSwitch, Ev
IOS, iPhone, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study,
Networkers, Networking Academy, Network Registrar, PCNow, PIX, PowerPanels, ProConnect, ScriptShare, SenderBase, SMARTnet, Spectrum Expert, StackWise, The
Fastest Way to Increase Your Internet Quotient, TransPath, WebEx, and the WebEx logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United
Stat

es and certain other countries.

All other trademarks mentioned in this document or Website are t
between Cisco and any other company. (0805R)

iance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant

e equipment described in this manual generates and may radiate radio-frequency energy. If it is not

lt in the equipment no longer complying with FCC requirements for Class A or Class B digital

turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its

l the interference stops.

rom the television or radio.

ment and the television or radio are on circuits

sion is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public

work are trademarks; Changing the Way

ent Center, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient,

IronPort, the IronPort logo, LightStream, Linksys, Me diaTone, MeetingPlace, MGX,

he property of their respective owners. The use of the word partner does not imply a partnership relationship

The Java logo is a trademark or registered trademar

Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)

k of Sun Microsystems, Inc. in the U.S. or other countries.

Preface xi

Overview xi

Audience xi

Organization xi

Preface

Cisco Unified IP Phone 6921, 6941, and 6961 Admini stration Guide for Cisco Unified Communicat ions
Manager 7.1 (SCCP) provides the information you need to understand, install, configure, manage, and

troubleshoot the phones on a Voice-over-IP (VoIP) network.

Because of the complexity of an IP telephony network, th
information for procedures that you need to perform in Cisco Unified Communications Manager or other
network devices. See the “Obtaining Documentation, Obtaining Support, and Security Guidelines

section on page xiii.

Audience

Network engineers, system administrators, or telecom engineers should review this guide to learn the
steps required to properly set up the Cisco Unified IP Phone on the network.

The tasks described are administration-level tasks and are not intended for end-users of the phones.
Man
network.

Because of the close interaction between the Cisco Unified IP Phone and Cisco Unified
Commu
Communications Manager.

Organization

This manual is organized as follows:

is guide does not provide complete and detailed

”

y of the tasks involve configuring network settings and affect the phone’s ability to function in the

nications Manager, many of the tasks in this manual require familiarity with Cisco Unified

Chapter Description

Chapter 1, “An Overview of the Cisco
Unified IP Phone”

Chapter 2, “Preparing to Install
Phone on Your Network”

Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)

OL-19025-01

the Cisco Unified IP

Provides a conceptual overview and description of the Cisco

ied IP Phone.

Unif

Describes how the Cisco Unified IP Phone interacts with other key
IP telephony components, and provides an overview of the tasks
required prior to installation.

Preface

Chapter 3, “Setting Up the Cisco Unified IP Phone” Describes how to properly and safely install and configure the Cisco

Unif

ied IP Phone on your network.

Chapter 4, “Configuring Settings on the Cisco
Unified IP Phone”

Chapter 5, “Configuring Features, Templates,
Services, and Users”

Chapter 6, “Customizing the Cisco
Unified IP Phone”

Chapter 7, “Viewing Model Information, Status, and
Statistics on the Cisco Unified IP Phone”

Chapter 8, “Monitoring the Cisco Unified IP Phone
Remotely”

Chapter 9, “Troubleshooting and Maintenance” Provides tips for troubleshooting the Cisco Unified IP Phone and the

Appendix A, “Providing Information to Users Via a
Website”

Appendix B, “Supporting International Users” Provides information about setting up phones in non-English

Appendix C, “Technical Specifications” Provides technical specificati

Appendix D, “Basic Phone Administration Steps” Provides procedures for basic administ

Appendix E, “Installing the Wall Mount Kit for the
Cisco Unified IP Phone 6921, 6941, and 6961”

Appendix F, “Cisco Unified IP Phone Non-Lockable
Wall Mount”

Describes how to configure network settings, verify status, and make

lobal changes to the Cisco Unified IP Phone.

Provides an overview of procedures for configuring telephony

res, configuring directories, configuring phone button and

featu
softkey templates, setting up services, and adding users to Cisco
Unified Communications Manager.

Explains how to customize phone ring sounds and the phone idle

splay at your site.

Explains how to view model information, status messages, network

istics, and firmware information from the Cisco

stat

ied IP Phone.

Unif

Describes the information that you can obtain from the phone’s web

age to remotely monitor the operation of a phone and to assist with

p
troubleshooting.

Cisco U

Provides suggestions for setting up a website for providing users
with

environments

user and phone to Cisco Unified Communications Manager and then
associating the user to the phone.

Contains instructions for installing the wall mount for the Cisco
Unif

Contains instructions for installing the Cisco Unified IP Phone
Non-

nified IP Phone Expansion Modules.

important information about their Cisco Unified IP Phones.

ons of the Cisco Unified IP Phone.

ration tasks such as adding a

ied IP Phone.

Lockable Wall Mount.

An Overview of the Cisco Unified IP Phone

The Cisco Unified IP Phone 6921, 6941, and 6961 provide voice communication over an Internet
Protocol (IP) network. The Cisco Unified IP Phone functions much like a digital business phone,
allowing you to place
dial, call forward, and more. In addition, because the phone is connected to your data network, it offers
enhanced IP telephony features, including access to network information and services, and
customizeable features and services.

A Cisco Unified IP Phone, like other network devices, must be
encode G.711a, G.711µ, G.729, G.729a, G.729ab, and decode G.711a, G.711µ, G.729, G.729a, and
G.729ab.

This chapter includes the following topics:

• Understanding the Cisco Unified IP Phone 6921, 6941, and 6961, page 1-2

• What Networking Protocols are Used?, page 1-9

• What Features are Supported on the Cisco Unified IP Phone 6921, 6941, and 6961?, page 1-11

and receive phone calls and to access features such as mute, hold, transfer, speed

configured and managed. These phones

• Overview of Configuring and Installing Cisco Unified IP Phones, page 1-13

• Terminology Differences, page 1-20

Caution Using a cell, mobile, or GSM phone, or two-way radio in close proximity to a Cisco Unified IP Phone

might cause interference. For more information, refer to the manufacturer’s documentation of the
interfering device.

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Chapter 1 An Overview of the Cisco Unified IP Phone

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1 2

Understanding the Cisco Unified IP Phone 6921, 6941, and 6961

Figure 1-1 shows the main components of the Cisco Unified IP Phone 6921.

Figure 1-1 Cisco Unified IP Phone 6921

Table 1-1 describes the buttons on the Cisco Unified IP Phone 6921.

Ta b l e 1-1 Features on the Cisco Unified IP Phone 6921

1 Handset light strip Indicates an incoming call (flashing red) or new voice message (steady red).

2 Phone screen Shows information about your phone such as directory number, active call

ine status, softkey options, speed dials, placed calls, and phone menu

and l
listings.

3 Softkey buttons Enables softkey options displayed on the phone screen.

1-2

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Chapter 1 An Overview of the Cisco Unified IP Phone

4 Transfer button Transfers a call.

5 Conference button Creates a conference call.

6 Hold button Places an active call on hold.

Understanding the Cisco Unified IP Phone 6921, 6941, and 6961

7 Navigation bar and

Select

button

The Navigation bar allows you to scroll through menus and highlight items.
When phone is on-hook, displays phone numbers from your Placed Call
listings (up arrow) or your speed dials (down arrow).

The Select button (in the middle of the Navigation bar) allows you to select

hlighted item.

a hig

8 Line 1 and Line 2

ttons

Line 1 selects the primary phone line. Phone lines and intercom lines (line
buttons).

Depending on the settings, Line 2 may provide access to:

• Secondary phone line

• Speed-dial numbers (speed-dial buttons)

• Web-based services (for example, a Personal Address Book button)

Buttons illuminate to indicate status:

• Green, steady—Active call

• Green, flashing—Held call

• Amber, flashing—Incoming call or reverting call

• Red, steady—Remote line in use (shared line)

• Red, flashing—Remote line on hold

9 Headset button Toggles the headset on or off. When th

e headset is on, the button is lit.

10 Speakerphone

tton

Toggles the speakerphone on or off. When the speakerphone is on, the button
is lit.

11 Keypad Allows you to dial phone numbers, enter letters, and choose menu items.

12 Mute button Toggles the microphone on or off. When the microphone is muted, the button

is li

13 Volume button Controls the handset, headset, and speakerphone volume (off-hook) and the

nger volume (on-hook).

14 Messages button Auto-dials your voicemail (varies by system).

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Chapter 1 An Overview of the Cisco Unified IP Phone

15 Applications

button

Opens/closes the Applications menu. Use it to access call history, user
preferences, phone settings, administration settings, and phone information.

16 Contacts button Opens/closes the Directories menu. Use it to a

directories.

17 Handset Phone handset.

Figure 1-2 shows the main components of the Cisco Unified IP Phone 6941.

Figure 1-2 Cisco Unified IP Phone 6941

ccess personal and corporate

Table 1-2 describes the buttons on the Cisco Unified IP Phone 6941.

Ta b l e 1-2 Features on the Cisco Unified IP Phone 6941

1 Handset light strip Indicates an incoming call (flashing red) or new voice message (steady red).

1-4

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Chapter 1 An Overview of the Cisco Unified IP Phone

Understanding the Cisco Unified IP Phone 6921, 6941, and 6961

2 Phone screen Shows information about your phone such as directory number, active call

and line status, softkey options, speed dials, placed calls, and phone menu
listings.

3 Programmable

ure buttons

feat

Depending on the configuration, programmable feature buttons provide
access to:

• Phone lines and intercom lines

• Speed-dial numbers (speed-dial buttons, including the line status

speed-dial features)

• Web-based services (for example, a Personal Address Book button)

• Call features (for example, a Privacy button)

Buttons illuminate to indicate status:

• Green, steady—Active call or two-way intercom call

• Green, flashing—Held call

• Amber, steady—Privacy in use, one-way intercom call, DND active, or

logged into Hunt Group

• Amber, flashing—Incoming call or reverting call

• Red, steady—Remote line in use (shared line or line status)

• Red, flashing—Remote line on hold

4 Softkey buttons Enables softkey options displayed on the phone screen.

5 Transfer button Transfers a call.

6 Conference button Creates a conference call.

7 Hold button Places an active call on hold.

8 Navigation bar and

Select but

ton

The Navigation bar allows you to scroll through menus and highlight items.
When phone is on-hook, displays phone numbers from your Placed Call
listings (up arrow) or your speed dials (down arrow).

The Select button (in the middle of the Navigation bar) allows you to select

hlighted item.

a hig

9 Headset button Toggles the headset on or off. When th

e headset is on, the button is lit.

10 Speakerphone

tton

Toggles the speakerphone on or off. When the speakerphone is on, the button
is lit.

11 Keypad Allows you to dial phone numbers, enter letters, and choose menu items (by

enteri

ng the item number).

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Understanding the Cisco Unified IP Phone 6921, 6941, and 6961

12 Mute button Toggles the microphone on or off. When the microphone is muted, the button

is lit.

13 Volume button Controls the handset, headset, and speakerphone volume (off-hook) and the

nger volume (on-hook).

14 Messages button Auto-dials your voice message service (varies by service).

15 Applications

tton

Opens/closes the Applications menu. Use it to access call history, user
preferences, phone settings, administration settings, and phone information.

16 Contacts button Opens/closes the Directories menu. Use it to a

directories.

17 Handset Phone handset.

ccess personal and corporate

1-6

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1112

Figure 1-3 shows the main components of the Cisco Unified IP Phone 6961.

Figure 1-3 Cisco Unified IP Phone 6961

Understanding the Cisco Unified IP Phone 6921, 6941, and 6961

Table 1-3 describes the buttons on the Cisco Unified IP Phone 6961.

Ta b l e 1-3 Features on the Cisco Unified IP Phone 6961

1 Handset light strip Indicates an incoming call (flashing red) or new voice message (steady red).

2 Phone screen Shows information about your phone such as directory number, active call

ine status, softkey options, speed dials, placed calls, and phone menu

and l
listings.

3 Softkey buttons Enables softkey options displayed on the phone screen.

4 Transfer button Transfers a call.

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Understanding the Cisco Unified IP Phone 6921, 6941, and 6961

5 Conference button Creates a conference call.

6 Hold button Places an active call on hold.

Chapter 1 An Overview of the Cisco Unified IP Phone

7 Navigation bar and

sel

ect button

8 Programmable

ure buttons

feat

The Navigation bar allows you to scroll through menus and highlight items.
When phone is on-hook, displays phone numbers from your Placed Call
listings (up arrow) or your speed dials (down arrow).

The Select button allows you to select a highlighted item.

Depending on the configuration, programmable feature buttons provide
access to:

• Phone lines and intercom lines

• Speed-dial numbers (speed-dial buttons, including the line status

speed-dial features)

• Web-based services (For example, a Personal Address Book button)

• Call features (For example, a Privacy button)

Buttons illuminate to indicate status:

• Green, steady—Active call or two-way intercom call

• Green, flashing—Held call

• Amber, steady—Privacy in use, one-way intercom call, DND active, or

logged into Hunt Group

• Amber, flashing—Incoming call or reverting call

• Red, steady—Remote line in use (shared line or line status)

• Red, flashing—Remote line on hold

9 Headset button Toggles the headset on or off. When the headset is on, the button is lit.

10 Speakerphone

tton

Toggles the speakerphone on or off. When the speakerphone is on, the button
is lit.

11 Keypad Allows you to dial phone numbers, enter letters, and choose menu items (by

ng the item number).

enteri

12 Mute button Toggles the microphone on or off. When the microphone is muted, the button

is li

13 Volume button Controls the handset, headset, and speakerphone volume (off-hook) and the

nger volume (on-hook).

14 Messages button Auto-dials your voice messaging system (varies by system).

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Chapter 1 An Overview of the Cisco Unified IP Phone

What Networking Protocols are Used?

15 Applications

tton

16 Contacts button Opens/closes the Directories menu. Use it to a

17 HandSet Phone handset.

Opens/closes the Applications menu. Use it to access call history, user
preferences, phone settings, administration settings, and phone information.

ccess personal and corporate

directories.

What Networking Protocols are Used?

Cisco Unified IP Phones support several industry-standard and Cisco networking protocols required for
voice communication. Ta b l e 1-4 provides an overview of the networking protocols that the
Cisco Unified IP Phone 6921, 6941, and 6961 support.

Ta b l e 1-4 Supported Networking Protocols on the Cisco Unified IP Phone

Networking Protocol Purpose Usage Notes

Bootstrap Protocol
(Boot

Cisco Discovery Protocol
(CDP)

Dynamic Host

nfiguration Protocol

Co
(DHCP)

Hypertext Transfer

tocol (HTTP)

Pro

BootP enables a network device such as
th

e Cisco Unified IP Phone to discover
certain startup information, such as its IP
address.

CDP is a device-discovery protocol that

s on all Cisco-manufactured

run
equipment.

Using CDP, a device can advertise its

ce to other devices and receive

existen
information about other devices in the
network.

DHCP dynamically allocates and assigns
an IP address to network devices.

DHCP enables you to connect an IP phone

to the network and have the phone

in
become operational without your needing
to manually assign an IP address or to
configure additional network parameters.

HTTP is the standard way of transferring
information and moving documents across
the Internet and the web.

—

The Cisco Unified IP Phone uses CDP to
communicate information such as auxiliary VLAN
per port power management details, and Quality of
Service (QoS) configuration information with the
Cisco Catalyst switch.

DHCP is enabled by default. If disabled, you must

ally configure the IP address, subnet mask,

manu
gateway, and a TFTP server on each phone locally.

Cisco recommends that you use DHCP custom

ption 150. With this method, you configure the

o
TFTP server IP address as the option value. For
additional supported DHCP configurations, go to
the Dynamic Host Configuration Protocol chapter

and the Cisco TFTP chapter in the Ci
Communications Manager System Guide.

Note If you cannot use option 150, you may try

using DHCP option 66.

Cisco Unified IP Phones use HTTP for the XML
services and for troubleshooting purposes.

ID,

sco Unified

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1-9

Chapter 1 An Overview of the Cisco Unified IP Phone

What Networking Protocols are Used?

Table 1-4 Supported Networking Protocols on the Cisco Unified IP Phone (continued)

Networking Protocol Purpose Usage Notes

Internet Protocol (IP) IP is a messaging protocol that addresses

and send

s packets across the network.

To communicate using IP, network devices must
have an assigned IP address, subnet, and gateway.

Real-Time Transport

tocol (RTP)

Pro

Real-Time Control

tocol (RTCP)

Pro

Skinny Client Control

tocol (SCCP)

Pro

Transmission Control

tocol (TCP)

Pro

Trivial File Transfer
Protocol (TFTP)

User Datagram Protocol
(UDP)

RTP is a standard protocol for transporting
real-time data, such as interactive voice
and video, over data networks.

RTCP works in conjunction with RTP to
provide QoS data (such as jitter, latency,
and round trip delay) on RTP streams.

SCCP includes a messaging set that allows
communications between call control
servers and endpoint clients such as IP
Phones. SCCP is proprietary to Cisco
Systems.

TCP is a connection-oriented transport
protocol.

TFTP allows you to transfer files over the

ork.

netw

On the Cisco Unified IP Phone, TFTP
enables yo

u to obtain a configuration file

specific to the phone type.

UDP is a connectionless messaging

tocol for delivery of data packets.

pro

IP addresses, subnets, and gat

eways identifications
are automatically assigned if you are using the
Cisco Unified IP Phone with Dynamic Host

nfiguration Protocol (DHCP). If you are not

Co
using DHCP, you must manually assign these
properties to each phone locally.

Cisco Unified IP Phones use the RTP protocol to
send and receive real-time voice traffic from other
phones and gateways.

RTCP is disabled by default, but you can enable it
on a per phone basis by using Cisco Unified
Commu

nications Manager.

Cisco Unified IP Phone 6921, 6941, and 6961 use

, version 15 for call control.

SCCP

Cisco Unified IP Phones use TCP to connect to
Cisco Unified Communications Manager and to
access XML services.

TFTP requires a TFTP server in your network,
which can b

e automatically identified from the
DHCP server. If you want a phone to use a TFTP
server other than the one specified by the DHCP
server, you must manually assign the IP address of
the TFTP server by using the Network
Configuration menu on the phone.

For more information, go to the Ci

in the Cisco U

nified Communications Manager

sco TFTP chapter

System Guide.

Cisco Unified IP Phones transmit and receive RTP
streams, which utilize UDP.

1-10

What Features are Supported on the Cisco Unified IP Phone 6921, 6941, and 6961?

What Features are Supported on the Cisco Unified
IP Phone 6921, 6941, and 6961?

Cisco Unified IP Phones function much like a digital business phone, allowing you to place and receive
phone calls. In addition to traditional telephony features, the Cisco Unified IP Phone includes features
that enable you to administer and monitor the phone as a network device.

This section includes the fo

• Feature Overview, page 1-11

• Configuring Telephony Features, page 1-12

• Configuring Network Parameters Using the Cisco Unified IP Phone, page 1-12

• Providing Users with Feature Information, page 1-12

Feature Overview

Cisco Unified IP Phones provide traditional telephony functionality, such as call forwarding and
transferring, redialing, speed dialing, conference calling, and voice messaging system access.
Cisco Unified IP phones also provide a variety of other feat
features that the Cisco Unified IP Phone supports and for tips on configuring them, see the “Telephony

Features Available for the Cisco Unified IP Phone” section on page 5-1.

As with other network devices, yo
Cisco Unified Communications Manager and the rest of the IP network. By using DHCP, you have fewer
setti
address, TFTP server, subnet information, and so on. For instructions on configuring the network
settings on the Cisco Unified IP Phones, see Chapter 4, “Configuring Settings on the Cisco Unified IP

Phone.”

Cisco Unified IP Phones can interact with other services and devices on your IP network to provide

anced functionality. For example, you can integrate Cisco Unified Communications Manager with

enh
the corporate Lightweight Directory Access Protocol 3 (LDAP3) standard directory to enable users to
search for co-worker contact information directly from their IP phones. You can also use XML to enable
users to access information such as weather, stocks, quote of the day, and other web-based information.
For information about configuring such services, see the “Join and Direct Transfer Policy” section on

page 5-13 and the “Setting Up Services” section on page 5-18.

Finally, because the Cisco Unified IP Phone is a network device, you can obtain detailed status

nformation from it directly. This information can assist you with troubleshooting any problems users

i
might encounter when using their IP phones. See Chapter 7, “Viewing Model Information, Status, and

Statistics on the Cisco Unified IP Phone,” for more information.

ngs to configure on a phone, but if your network requires it, you can manually configure an IP

llowing topics:

ures. For an overview of the telephony

u must configure Cisco Unified IP Phones to prepare them to access

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Configuring Telephony Features

You can modify additional settings for the Cisco Unified IP Phone from Cisco Unified Communications
Manager Administration. Use Cisco Unified Communications Manager Administration to set up phone
registration criteria and calling search spaces, to configure corporate directories and services, and to
modify phone button templates, among other tasks. See the “Telephony Features Available for the Cisco

Unified IP Phone” section on page 5-1 and the Cisco Unified Communications Manager documentation

for additional i

For more information about Cisco Unified Communications Manager Administration, refer to

Cisco Unified Communications Manager documentation, including Ci
Manager Administration Guide. You can also use the context-sensitive help available within the

application for guidance.

You can access Cisco Unified Communications Manager documentation at this location:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

You can access Cisco Unified Communications Manager Business Edition documentation at this

cation:

http://www.cisco.com/en/US/products/ps7273/

nformation.

Chapter 1 An Overview of the Cisco Unified IP Phone

sco Unified Communications

tsd_products_support_series_home.html

Configuring Network Parameters Using the Cisco Unified IP Phone

You can configure parameters such as DHCP, TFTP, and IP settings on the phone itself. You can also
obtain statistics about a current call or firmware versions on the phone.

For more information about configuring features and vie

“Configuring Settings on the Cisco Unified IP Phone” and see Chapter 7, “Viewing Model Information,
Status, and Statistics on the Cisco Unified IP Phone.”

wing statistics from the phone, see Chapter 4,

Providing Users with Feature Information

If you are a system administrator, you are likely the primary source of information for Cisco Unified IP
Phone users in your network or company. To ensure that you distribute the most current feature and
procedural information, familiarize yourself with Cisco Unified IP Phone documentation on the
Cisco Unified IP Phone web site:

http://www.cisco.com/en/US/products/ps10326/tsd_products_support_series_home.html

From this site, you can view various user documentation.

In addition to providing documentation, it is important to inform users of available Cisco Unified IP

one features—including those specific to your company or network—and of how to access and

Ph
customize those features, if appropriate.

For a summary of some of the key information that phone
provide, see Appendix A, “Providing Information to Users Via a Website.”

users need their system administrators to

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Chapter 1 An Overview of the Cisco Unified IP Phone

Understanding Security Features for Cisco Unified IP Phones

Cisco Unified IP Phone 6921, 6941, and 6961 support basic security features. Table 1-5 provides an
overview of the security features that the Cisco Unified IP Phone 6921, 6941, and 6961 support.

Ta b l e 1-5 Overview of Security Features

Feature Description

Optional disabling of the web server

ctionality for a phone

fun

Phone hardening Additional security options, which you control from Cisco Unified

You can prevent access to a phone’s web page, which displays a variety of
operational statistics for the phone. See the “Disabling and Enabling Web Page

Access” section on page 8-3.

mmunications Manager Administration:

• Disabling PC port

• Disabling PC Voice VLAN access

• Disabling access to web pages for a phone

All Cisco Unified IP Phones that support Cisco Unified
which defines whether the phone is nonsecure, authenticated, or encrypted. Cisco Unified IP Phone
6921, 6941, and 6961 only supports a nonsecure profile.

For information about configuring the security profile and applying the profile to the phone, refer to

Cisco Un

ified Communications Manager Security Guide.

Communications Manager use a security profile,

Overview of Configuring and Installing Cisco Unified IP Phones

When deploying a new IP telephony system, system administrators and network administrators must
complete several initial configuration tasks to prepare the network for IP telephony service. For
information and a checklist for setting up and configuring a Cisco IP telephony network, go to the

System Configuration Overview chapte

After you have set up the IP telephony system and configured system-wide features in Cisco Unified
Commu

The following topics provide an overvie
network:

• Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager, page 1-13

• Installing Cisco Unified IP Phones, page 1-18

nications Manager, you can add IP phones to the system.

Configuring Cisco Unified IP Phones in Cisco Unified Communications

r in Cisco Unified Communications Manager System Guide.

w of procedures for adding Cisco Unified IP Phones to your

Manager

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To add phones to the Cisco Unified Communications Manager database, you can use:

• Auto-registration

• Cisco Unified Communications Manager Administration

• Bulk Administration Tool (BAT)

Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)

1-13

Chapter 1 An Overview of the Cisco Unified IP Phone

Overview of Configuring and Installing Cisco Unified IP Phones

• BAT and the Tool for Auto-Registered Phones Support (TAPS)

For more information about thes

Communications Manager Database” sectio

e choices, see the “Adding Phones to the Cisco Unified

n on page 2-7.

For general information about configuring phones in Cisco Unified Communications Manager, refer to

he following documentation:

• Cisco Unified IP Phones, Cisco Unified Communications Manager System Guide

• Cisco Unified IP Phone Configuration, Cisco Unified Communications Manager Administra tion

Guide

• Autoregistration Configuration, Cisco Unified Communications Manager Administration Guide

Checklist for Configuring the Cisco Unified IP Phone 6921, 6941, and 6961 in Cisco Unified
Communications Manager

Table 1-6 provides an overview and checklist of configuration tasks for the Cisco Unified

IP Phone 6921, 6941, and 6961 in Cisco Unified Communications Manager Administration. The list

resents a suggested order to guide you through the phone configuration process. Some tasks are

p
optional, depending on your system and user needs. For detailed procedures and information, refer to
the sources in the list.

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Chapter 1 An Overview of the Cisco Unified IP Phone

Overview of Configuring and Installing Cisco Unified IP Phones

Ta b l e 1-6 Checklist for Configuring the Cisco Unified IP Phone 6921, 6941, and 6961 in Cisco Unified

Communications Manager

Task Purpose For More Information

1. Gather the following information about the phone:

• Phone Model

• MAC address

• Physical location of the phone

• Name or user ID of phone user

• Device pool

• Partition, calling search space, and location

information

• Number of lines and associated directory numbers

(DNs) to assign to the phone

• Cisco Unified Communications Manager user to

associate with the phone

• Phone usage information that affects phone

button template, softkey template, phone features,
IP Phone services, or phone applications

For more information, go to the “Cis

Phones chapter in the Cisco U

Manager System Guide.

See the “T

elephony Features Available for the Cisco

Unified IP Phone” section on page 5-1.

co Unified IP

nified Communications

Provides list of configuration requirements for setting

phones.

Identifies preliminary configuration that you need to

rm before configuring individual phones, such as

perfo
phone button templates or softkey templates.

2. Verify that you have sufficient unit licenses for your

phone.

3. Customize phone button templates (if required).

Changes the number of line buttons, speed-dial

ttons, Service URL buttons or adds a Privacy button

bu
to meet user needs.

4. Add and configure the phone by completing the

required fields in the Phone Configuration window.
Required fields are indicated by an asterisk (*) next to
the field name; for example, MAC address and device
pool.

The device with its default settings gets added to the

sco Unified Communications Manager database.

For more information, go to the License Unit Report

chapter in the Ci

sco Communications Manager

Administration Guide.

For more information, go to the Ph

Configuration ch

apter in the Cisco Communications

one Button Template

Manager Administration Guide.

See the “Modi

fying Phone Button Templates” section on

page 5-14.

For more information, go to the Cisco Uni

Configuration ch

apter in the Cisco Communications

fied IP Phone

Manager Administration Guide.

For information about Product Specific Configuration

elds, refer to “?” Button Help in the Phone

fi
Configuration window.

Note If you want to add both the phone and user to the

Cisco Unified Communications Manager
database at the same time, go to the User/Phone

Add Configuration chapter in the

Cisco Communications Manager Administration

ide.

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Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)

1-15

Chapter 1 An Overview of the Cisco Unified IP Phone

Overview of Configuring and Installing Cisco Unified IP Phones

Table 1-6 Checklist for Configuring the Cisco Unified IP Phone 6921, 6941, and 6961 in Cisco Unified

Communications Manager (continued)

Task Purpose For More Information

5. Add and configure directory numbers (lines) on the

phone by completing the required fields in the
Directory Number Configuration window. Required
fields are indicated by an asterisk (*) next to the field
name; for example, directory number and presence
group.

Adds primary and secondary d

irectory numbers and
features associated with directory numbers to the
phone.

6. Customize softkey templates.

Adds, deletes, or changes order of softkey features

at display on the user’s phone to meet feature usage

th
needs.

For more information, go to the “Directory Number

Configuration” chapter in the Cisco Unif

Communications Manager Administration Guide.

See the “T

elephony Features Available for the Cisco

Unified IP Phone” section on page 5-1.

For more information, go to the “Soft

key Template

Configuration” chapter in the Cisco Unif

Communications Manager Administration Guide.

For more information, go to the “Con

Speed-Dial Buttons” sectio

n in the “Cisco

figuring

Unified IP Phone Configuration” chapter in the Cisco

Unified Communications Manager Administration

ide.

ied

7. Configure speed-dial buttons and assign speed-dial

numbers (optional).

Adds speed-dial buttons and numbers.

Users can change speed-dial setti

ngs on their phones

by using Cisco Unified CM User Options.

8. Configure Cisco Unified IP Phone services and assign

services (optional).

Provides IP Phone services.

Note Users can add or change services on their

phones by using the Cisco Unified CM User
Options.

9. Assign services to programmable buttons (optional).

Provides access to an IP phone service or URL.

See the “Co

nfiguring Softkey Templates” section on

page 5-16.

For more information, go to the “Con

Speed-Dial Buttons or Abbreviated Dialing” se

figuring

ction in

the”Cisco Unified IP Phone Configuration” chapter in

the Cisco U

nified Communications Manager

Administration Guide.

For more information, go to the “IP Phone Services

Configuration” chapter in the Cisco Communications

Manager Administration Guide

See the “Se

tting Up Services” section on page 5-18.

For more information, go to the “Adding a Service URL

Button” sect

Configuration chapter in the C

ion in the Cisco Unified IP Phone

isco Unified

Communications Manager Administration Guide.

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Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)

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Loading…

Источник

Для работы IP-телефона Cisco 6921 по протоколу SIP, необходимо провести несколько подготовительных операций.

Во-первых, скачать последнюю версию прошивки для телефона и создать конфигурационный файл на основе рассматриваемого шаблона.

После того, как телефон будет включен и загрузит эту информацию с TFTP-сервера, он будет готов к работе. Рассмотрим настройку по шагам.

АТС не используется
Используется АТС

1. Устанавливаем программу tftp-сервер (Например Tftpd32) В настройках программы указываем
папку с конфигурационными файлами и файлами прошивки. Выбираем сетевой интерфейс к которому подключен телефон.

2. Настройка телефона для tftp прошивки. Для входа в меню настроек нажимаем кнопку

Admin Settings > Network Setup > ipv4 setup > нажимаем вниз > Alternate tftp server > переключаем на YES > нажимаем вниз > tftp Server > тут вводим ip-адрес Вашего компьютера на котором установлен tftp-сервер.

3. Файл настроек телефона имеют следующую структуру имени: SEP потом MAC-адрес телефона потом [.]cnf[.]xml Например SEPD0D0FD17395E.cnf.xml

Пример файла конфигурации:


<device>
  <deviceProtocol>SIP</deviceProtocol>
  <sshUserId>admin</sshUserId>
  <sshPassword>Password</sshPassword>
  <devicePool>
    <dateTimeSetting>
      <dateTemplate>D.M.Y</dateTemplate>
      <timeZone>E. Europe Standard/Daylight Time</timeZone>
      <ntps>
        <ntp>
          <name>time.windows.com</name>
          <ntpMode>Unicast</ntpMode>
        </ntp>
      </ntps>
    </dateTimeSetting>
    <callManagerGroup>
      <members>
        <member priority="0">
          <callManager>
            <ports>
              <ethernetPhonePort>2000</ethernetPhonePort>
              <sipPort>5060</sipPort>
              <securedSipPort>5061</securedSipPort>
            </ports>
            <processNodeName>sip.zadarma.com</processNodeName>
          </callManager>
        </member>
      </members>
    </callManagerGroup>
  </devicePool>
  <sipProfile>
    <sipProxies>
      <backupProxy></backupProxy>
      <backupProxyPort></backupProxyPort>
      <emergencyProxy></emergencyProxy>
      <emergencyProxyPort></emergencyProxyPort>
      <outboundProxy></outboundProxy>
      <outboundProxyPort></outboundProxyPort>
      <registerWithProxy>true</registerWithProxy>
    </sipProxies>
    <sipCallFeatures>
      <cnfJoinEnabled>true</cnfJoinEnabled>
      <callForwardURI>x-serviceuri-cfwdall</callForwardURI>
      <callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>
      <callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
      <callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
      <meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>
      <abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>
      <rfc2543Hold>false</rfc2543Hold>
      <callHoldRingback>2</callHoldRingback>
      <localCfwdEnable>true</localCfwdEnable>
      <semiAttendedTransfer>true</semiAttendedTransfer>
      <anonymousCallBlock>2</anonymousCallBlock>
      <callerIdBlocking>2</callerIdBlocking>
      <dndControl>0</dndControl>
      <remoteCcEnable>true</remoteCcEnable>
    </sipCallFeatures>
    <sipStack>
      <sipInviteRetx>6</sipInviteRetx>
      <sipRetx>10</sipRetx>
      <timerInviteExpires>180</timerInviteExpires>
      <timerRegisterExpires>3600</timerRegisterExpires>
      <timerRegisterDelta>5</timerRegisterDelta>
      <timerKeepAliveExpires>120</timerKeepAliveExpires>
      <timerSubscribeExpires>120</timerSubscribeExpires>
      <timerSubscribeDelta>5</timerSubscribeDelta>
      <timerT1>500</timerT1>
      <timerT2>4000</timerT2>
      <maxRedirects>70</maxRedirects>
      <remotePartyID>true</remotePartyID>
      <userInfo>None</userInfo>
    </sipStack>
    <autoAnswerTimer>1</autoAnswerTimer>
    <autoAnswerAltBehavior>false</autoAnswerAltBehavior>
    <autoAnswerOverride>true</autoAnswerOverride>
    <transferOnhookEnabled>false</transferOnhookEnabled>
    <enableVad>false</enableVad>
    <preferredCodec>none</preferredCodec>
    <dtmfAvtPayload>101</dtmfAvtPayload>
    <dtmfDbLevel>3</dtmfDbLevel>
    <dtmfOutofBand>avt</dtmfOutofBand>
    <alwaysUsePrimeLine>false</alwaysUsePrimeLine>
    <alwaysUsePrimeLineVoiceMail>false</alwaysUsePrimeLineVoiceMail>
    <kpml>3</kpml>
    <natEnabled>false</natEnabled>
    <natAddress></natAddress>
    <phoneLabel>phoneLabel</phoneLabel>
    <stutterMsgWaiting>0</stutterMsgWaiting>
    <callStats>false</callStats>
    <silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts>
    <disableLocalSpeedDialConfig>false</disableLocalSpeedDialConfig>
    <startMediaPort>10000</startMediaPort>
    <stopMediaPort>20000</stopMediaPort>
    <sipLines>
      <line button="1">
        <featureID>9</featureID>
        <featureLabel>Admin</featureLabel>
        <proxy>sip.zadarma.com</proxy>
        <port>5060</port>
        <name>111111</name>
        <displayName>111111</displayName>
        <autoAnswer>
          <autoAnswerEnabled>2</autoAnswerEnabled>
        </autoAnswer>
        <callWaiting>3</callWaiting>
        <authName>111111</authName>
        <authPassword>SipPassword</authPassword>
        <sharedLine>false</sharedLine>
        <messageWaitingLampPolicy>1</messageWaitingLampPolicy>
        <messagesNumber>80</messagesNumber>
        <ringSettingIdle>4</ringSettingIdle>
        <ringSettingActive>5</ringSettingActive>
        <contact>105</contact>
        <forwardCallInfoDisplay>
          <callerName>true</callerName>
          <callerNumber>true</callerNumber>
          <redirectedNumber>false</redirectedNumber>
          <dialedNumber>true</dialedNumber>
        </forwardCallInfoDisplay>
      </line>
      <line button="2">
        <featureID>21</featureID>
        <featureLabel>test</featureLabel>
        <speedDialNumber>4444</speedDialNumber>
        <featureOptionMask>1</featureOptionMask>
      </line>
    </sipLines>
    <voipControlPort>5060</voipControlPort>
    <dscpForAudio>184</dscpForAudio>
    <ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy>
    <dialTemplate>dialplan.xml</dialTemplate>
  </sipProfile>
  <commonProfile>
    <phonePassword></phonePassword>
    <backgroundImageAccess>true</backgroundImageAccess>
    <callLogBlfEnabled>1</callLogBlfEnabled>
  </commonProfile>
  <loadInformation>SIP69xx.9-4-1-3</loadInformation>
  <vendorConfig>
    <disableSpeaker>false</disableSpeaker>
    <disableSpeakerAndHeadset>false</disableSpeakerAndHeadset>
    <pcPort>0</pcPort>
    <settingsAccess>1</settingsAccess>
    <garp>0</garp>
    <voiceVlanAccess>0</voiceVlanAccess>
    <videoCapability>0</videoCapability>
    <autoSelectLineEnable>0</autoSelectLineEnable>
    <webAccess>1</webAccess>
    <g722CodecSupport></g722CodecSupport>
    <daysDisplayNotActive>1,2,3,4,5,6,7</daysDisplayNotActive>
    <displayOnTime>08:30</displayOnTime>
    <displayOnDuration>09:30</displayOnDuration>
    <displayIdleTimeout>01:00</displayIdleTimeout>
    <displayOnWhenIncomingCall>1</displayOnWhenIncomingCall>
    <spanToPCPort>1</spanToPCPort>
    <loggingDisplay>1</loggingDisplay>
    <loadServer></loadServer>
  </vendorConfig>
  <networkLocale></networkLocale>
  <networkLocaleInfo>
    <name></name>
    <version></version>
  </networkLocaleInfo>
  <deviceSecurityMode>1</deviceSecurityMode>
  <authenticationURL></authenticationURL>
  <directoryURL></directoryURL>
  <idleURL></idleURL>
  <informationURL></informationURL>
  <messagesURL></messagesURL>
  <proxyServerURL></proxyServerURL>
  <servicesURL></servicesURL>
  <dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig>
  <dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
  <dscpForCm2Dvce>96</dscpForCm2Dvce>
  <transportLayerProtocol>2</transportLayerProtocol>
  <capfAuthMode>0</capfAuthMode>
  <capfList>
    <capf>
      <phonePort>3804</phonePort>
    </capf>
  </capfList>
  <certHash></certHash>
  <encrConfig>false</encrConfig>
</device>


<device>
  <deviceProtocol>SIP</deviceProtocol>
  <sshUserId>admin</sshUserId>
  <sshPassword>Password</sshPassword>
  <devicePool>
    <dateTimeSetting>
      <dateTemplate>D.M.Y</dateTemplate>
      <timeZone>E. Europe Standard/Daylight Time</timeZone>
      <ntps>
        <ntp>
          <name>time.windows.com</name>
          <ntpMode>Unicast</ntpMode>
        </ntp>
      </ntps>
    </dateTimeSetting>
    <callManagerGroup>
      <members>
        <member priority="0">
          <callManager>
            <ports>
              <ethernetPhonePort>2000</ethernetPhonePort>
              <sipPort>5060</sipPort>
              <securedSipPort>5061</securedSipPort>
            </ports>
            <processNodeName>pbx.zadarma.com</processNodeName>
          </callManager>
        </member>
      </members>
    </callManagerGroup>
  </devicePool>
  <sipProfile>
    <sipProxies>
      <backupProxy></backupProxy>
      <backupProxyPort></backupProxyPort>
      <emergencyProxy></emergencyProxy>
      <emergencyProxyPort></emergencyProxyPort>
      <outboundProxy></outboundProxy>
      <outboundProxyPort></outboundProxyPort>
      <registerWithProxy>true</registerWithProxy>
    </sipProxies>
    <sipCallFeatures>
      <cnfJoinEnabled>true</cnfJoinEnabled>
      <callForwardURI>x-serviceuri-cfwdall</callForwardURI>
      <callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>
      <callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
      <callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
      <meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>
      <abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>
      <rfc2543Hold>false</rfc2543Hold>
      <callHoldRingback>2</callHoldRingback>
      <localCfwdEnable>true</localCfwdEnable>
      <semiAttendedTransfer>true</semiAttendedTransfer>
      <anonymousCallBlock>2</anonymousCallBlock>
      <callerIdBlocking>2</callerIdBlocking>
      <dndControl>0</dndControl>
      <remoteCcEnable>true</remoteCcEnable>
    </sipCallFeatures>
    <sipStack>
      <sipInviteRetx>6</sipInviteRetx>
      <sipRetx>10</sipRetx>
      <timerInviteExpires>180</timerInviteExpires>
      <timerRegisterExpires>3600</timerRegisterExpires>
      <timerRegisterDelta>5</timerRegisterDelta>
      <timerKeepAliveExpires>120</timerKeepAliveExpires>
      <timerSubscribeExpires>120</timerSubscribeExpires>
      <timerSubscribeDelta>5</timerSubscribeDelta>
      <timerT1>500</timerT1>
      <timerT2>4000</timerT2>
      <maxRedirects>70</maxRedirects>
      <remotePartyID>true</remotePartyID>
      <userInfo>None</userInfo>
    </sipStack>
    <autoAnswerTimer>1</autoAnswerTimer>
    <autoAnswerAltBehavior>false</autoAnswerAltBehavior>
    <autoAnswerOverride>true</autoAnswerOverride>
    <transferOnhookEnabled>false</transferOnhookEnabled>
    <enableVad>false</enableVad>
    <preferredCodec>none</preferredCodec>
    <dtmfAvtPayload>101</dtmfAvtPayload>
    <dtmfDbLevel>3</dtmfDbLevel>
    <dtmfOutofBand>avt</dtmfOutofBand>
    <alwaysUsePrimeLine>false</alwaysUsePrimeLine>
    <alwaysUsePrimeLineVoiceMail>false</alwaysUsePrimeLineVoiceMail>
    <kpml>3</kpml>
    <natEnabled>false</natEnabled>
    <natAddress></natAddress>
    <phoneLabel>phoneLabel</phoneLabel>
    <stutterMsgWaiting>0</stutterMsgWaiting>
    <callStats>false</callStats>
    <silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts>
    <disableLocalSpeedDialConfig>false</disableLocalSpeedDialConfig>
    <startMediaPort>10000</startMediaPort>
    <stopMediaPort>20000</stopMediaPort>
    <sipLines>
      <line button="1">
        <featureID>9</featureID>
        <featureLabel>Admin</featureLabel>
        <proxy>pbx.zadarma.com</proxy>
        <port>5060</port>
        <name>1234-100</name>
        <displayName>1234-100</displayName>
        <autoAnswer>
          <autoAnswerEnabled>2</autoAnswerEnabled>
        </autoAnswer>
        <callWaiting>3</callWaiting>
        <authName>1234-100</authName>
        <authPassword>SipPassword</authPassword>
        <sharedLine>false</sharedLine>
        <messageWaitingLampPolicy>1</messageWaitingLampPolicy>
        <messagesNumber>80</messagesNumber>
        <ringSettingIdle>4</ringSettingIdle>
        <ringSettingActive>5</ringSettingActive>
        <contact>105</contact>
        <forwardCallInfoDisplay>
          <callerName>true</callerName>
          <callerNumber>true</callerNumber>
          <redirectedNumber>false</redirectedNumber>
          <dialedNumber>true</dialedNumber>
        </forwardCallInfoDisplay>
      </line>
      <line button="2">
        <featureID>21</featureID>
        <featureLabel>test</featureLabel>
        <speedDialNumber>4444</speedDialNumber>
        <featureOptionMask>1</featureOptionMask>
      </line>
    </sipLines>
    <voipControlPort>5060</voipControlPort>
    <dscpForAudio>184</dscpForAudio>
    <ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy>
    <dialTemplate>dialplan.xml</dialTemplate>
  </sipProfile>
  <commonProfile>
    <phonePassword></phonePassword>
    <backgroundImageAccess>true</backgroundImageAccess>
    <callLogBlfEnabled>1</callLogBlfEnabled>
  </commonProfile>
  <loadInformation>SIP69xx.9-4-1-3</loadInformation>
  <vendorConfig>
    <disableSpeaker>false</disableSpeaker>
    <disableSpeakerAndHeadset>false</disableSpeakerAndHeadset>
    <pcPort>0</pcPort>
    <settingsAccess>1</settingsAccess>
    <garp>0</garp>
    <voiceVlanAccess>0</voiceVlanAccess>
    <videoCapability>0</videoCapability>
    <autoSelectLineEnable>0</autoSelectLineEnable>
    <webAccess>1</webAccess>
    <g722CodecSupport></g722CodecSupport>
    <daysDisplayNotActive>1,2,3,4,5,6,7</daysDisplayNotActive>
    <displayOnTime>08:30</displayOnTime>
    <displayOnDuration>09:30</displayOnDuration>
    <displayIdleTimeout>01:00</displayIdleTimeout>
    <displayOnWhenIncomingCall>1</displayOnWhenIncomingCall>
    <spanToPCPort>1</spanToPCPort>
    <loggingDisplay>1</loggingDisplay>
    <loadServer></loadServer>
  </vendorConfig>
  <networkLocale></networkLocale>
  <networkLocaleInfo>
    <name></name>
    <version></version>
  </networkLocaleInfo>
  <deviceSecurityMode>1</deviceSecurityMode>
  <authenticationURL></authenticationURL>
  <directoryURL></directoryURL>
  <idleURL></idleURL>
  <informationURL></informationURL>
  <messagesURL></messagesURL>
  <proxyServerURL></proxyServerURL>
  <servicesURL></servicesURL>
  <dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig>
  <dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
  <dscpForCm2Dvce>96</dscpForCm2Dvce>
  <transportLayerProtocol>2</transportLayerProtocol>
  <capfAuthMode>0</capfAuthMode>
  <capfList>
    <capf>
      <phonePort>3804</phonePort>
    </capf>
  </capfList>
  <certHash></certHash>
  <encrConfig>false</encrConfig>
</device>

Параметры в конфигурационном файле которые необходимо изменить


<processNodeName>sip.zadarma.com</processNodeName>       ; Необходимо указать адрес сервера sip.zadarma.com
<proxy>sip.zadarma.com</proxy>                           ; Необходимо указать адрес сервера sip.zadarma.com
<name>111111</name>                                      ; SIP-номер (Например 111111) из личного кабинета
<displayName>111111</displayName>                        ; SIP-номер (Например 111111) из личного кабинета
<authName>111111</authName>                              ; SIP-номер (Например 111111) из личного кабинета
<authPassword>SipPassword</authPassword>                    ; Пароль от сип-номера из личного кабинета
<loadInformation>SIP69xx.9-4-1-3</loadInformation>                ; Версия прошивки. Необходимо указать для перепрошивки телефона




<processNodeName>pbx.zadarma.com</processNodeName>       ; Необходимо указать адрес сервера pbx.zadarma.com
<proxy>pbx.zadarma.com</proxy>                           ; Необходимо указать адрес сервера pbx.zadarma.com
<name>1234-100</name>                                      ; Внутренний номер АТС (Например 1234-100) из личного кабинета
<displayName>1234-100</displayName>                        ; Внутренний номер АТС (Например 1234-100) из личного кабинета
<authName>1234-100</authName>                              ; Внутренний номер АТС (Например 1234-100) из личного кабинета
<authPassword>SipPassword</authPassword>                    ; Пароль от внутреннего номера АТС из личного кабинета
<loadInformation>SIP69xx.9-4-1-3</loadInformation>                ; Версия прошивки. Необходимо указать для перепрошивки телефона

4. Запуск телефона в режиме прошивки. Отключаем питание телефона. Зажимаем # и включаем телефон. Должны загореться оранжевым оба индикатора линий. Нажимаем на телефоне клавиши 123456789*0# Если всё настроено правильно, телефон скачает с tftp-сервера необходимые файлы, при этом на экране телефона будет отображаться процесс прошивки, а в программе Tftpd32, во вкладке LOGS будет информация о скачаных файлах. После перепрошивки телефон сам перезагрузится и скачает файл настроек. Если необходимо внести изменения в конфигурационный файл, необходимо после редактирования файла конфигурации загрузить его в телефон. Для этого нажимем кнопку «Menu» далее на клавиатуре набираем **#** после этого телефон перезагрузится и скачает только конфигурационный файл. Файлы буду скачиваться телефоном пока в телефоне прописан адрес tftp-сервера. Если настройка произведена успешно, заходим в меню телефона и выключаем tftp-сервер Alternate tftp server > NO

Источник

10 доводов в пользу Asterisk

Распространяется бесплатно.

Asterisk – программное обеспечение с открытым исходным кодом, распространяется по лицензии GPL. Следовательно, установив один раз Asterisk вам не придется дополнительно платить за новых абонентов, подключение новых транков, расширение функционала и прочие лицензии. Это приближает стоимость владения станцией к нулю.

Безопасен в использовании.

Любое программное обеспечение может стать объектом интереса злоумышленников, в том числе телефонная станция. Однако, сам Asterisk, а также операционная система, на которой он работает, дают множество инструментов защиты от любых атак. При грамотной настройке безопасности у злоумышленников нет никаких шансов попасть на станцию.

Надежен в эксплуатации.

Время работы серверов некоторых наших клиентов исчисляется годами. Это значит, что Asterisk работает несколько лет, ему не требуются никакие перезагрузки или принудительные отключения. А еще это говорит о том, что в районе отличная ситуация с электроэнергией, но это уже не заслуга Asterisk.

Гибкий в настройке.

Зачастую возможности Asterisk ограничивает только фантазия пользователя. Ни один конструктор шаблонов не сравнится с Asterisk по гибкости настройки. Это позволяет решать с помощью Asterisk любые бизнес задачи, даже те, в которых выбор в его пользу не кажется изначально очевидным.

Имеет огромный функционал.

Во многом именно Asterisk показал какой должна быть современная телефонная станция. За многие годы развития функциональность Asterisk расширилась, а все основные возможности по-прежнему доступны бесплатно сразу после установки.

Интегрируется с любыми системами.

То, что Asterisk не умеет сам, он позволяет реализовать за счет интеграции. Это могут быть интеграции с коммерческими телефонными станциями, CRM, ERP системами, биллингом, сервисами колл-трекинга, колл-бэка и модулями статистики и аналитики.

Позволяет телефонизировать офис за считанные часы.

В нашей практике были проекты, реализованные за один рабочий день. Это значит, что утром к нам обращался клиент, а уже через несколько часов он пользовался новой IP-АТС. Безусловно, такая скорость редкость, ведь АТС – инструмент зарабатывания денег для многих компаний и спешка во внедрении не уместна. Но в случае острой необходимости Asterisk готов к быстрому старту.

Отличная масштабируемость.

Очень утомительно постоянно возвращаться к одному и тому же вопросу. Такое часто бывает в случае некачественного исполнения работ или выбора заведомо неподходящего бизнес-решения. С Asterisk точно не будет такой проблемы! Телефонная станция, построенная на Asterisk может быть масштабируема до немыслимых размеров. Главное – правильно подобрать оборудование.

Повышает управляемость бизнеса.

Asterisk дает не просто набор полезных функций, он повышает управляемость организации, качества и комфортности управления, а также увеличивает прозрачность бизнеса для руководства. Достичь этого можно, например, за счет автоматизации отчетов, подключения бота в Telegram, санкционированного доступа к станции из любой точки мира.

Снижает расходы на связь.

Связь между внутренними абонентами IP-АТС бесплатна всегда, независимо от их географического расположения. Также к Asterisk можно подключить любых операторов телефонии, в том числе GSM сим-карты и настроить маршрутизацию вызовов по наиболее выгодному тарифу. Всё это позволяет экономить с первых минут пользования станцией.

Источник

Page 1: Cisco Systems CP6921CK9

Americas Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 527-0883 Cisco Unif ied IP P hone 6921, 6941, and 6961 A dministration Guide f or Cisco Unif ied Communications Manager 7 .1 (SCCP) Text Part Number: OL -19025-01[…]
Page 2: Cisco Systems CP6921CK9

THE SPECIFICATION S AND INFORMATION REGARDING TH E PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS , INFORMATION, AND RECOMMENDA TIONS IN TH IS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENT ED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPO NSIBILITY FOR THEIR APPLICATION OF ANY PRODUCT[…]
Page 3: Cisco Systems CP6921CK9

[…]
Page 4: Cisco Systems CP6921CK9

[…]
Page 5: Cisco Systems CP6921CK9

v Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unifi ed Communications Manager 7.1 (SC CP) OL-19025-01 CONTENTS Preface xi Overview xi Audience xi Organization xi Related Documentation xii Obtaining Documentation, Obtaining Support, and Se curity Guidelines xiii Document Conventions xiii CHAPTER 1 An Overview of the C[…]
Page 6: Cisco Systems CP6921CK9

Contents vi Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Understanding Phone Configuration File s 2-5 Understanding the Phon e Startup Process 2-6 Adding Phones to the Cisco Unified Commun ications Manager Database 2-7 Adding Phones with Auto-Registration 2-8 Addin[…]
Page 7: Cisco Systems CP6921CK9

Contents vii Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 CHAPTER 5 Configuring Featu res, Templates, Services, and Use rs 5-1 Telephony Features Available for the Cisco Unified IP Phone 5-1 Join and Direct Transfer Policy 5-13 Configuring Corporate and Persona l […]
Page 8: Cisco Systems CP6921CK9

Contents viii Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Network Statistics 8-7 Device Logs 8-8 Streaming Statistics 8-9 CHAPTER 9 Troubleshooting and Maintena nce 9-1 Resolving Startup Problems 9-1 Symptom: The Cisco Unified IP Phone Does No t Go Through its Nor[…]
Page 9: Cisco Systems CP6921CK9

Contents ix Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Giving Users Access to the User Options Web Pages A-1 How Users Subscribe to Services and Configure Phone Fe atures A-2 How Users Access a Voice Messaging System A-2 How Users Configure Personal Directory En[…]
Page 10: Cisco Systems CP6921CK9

Contents x Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01[…]
Page 11: Cisco Systems CP6921CK9

xi Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unifi ed Communications Manager 7.1 (SC CP) OL-19025-01 Preface Overview Cisco Unified IP Phone 6921, 69 41, and 6961 Ad mini stratio n Guide for Cisco Unified Communications Manager 7.1 (SCC P) provides the information you n eed to unde rstand, inst all, configure, mana[…]
Page 12: Cisco Systems CP6921CK9

xii Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Preface Related Documentation For more informat ion about Cisco Unified IP Ph ones or Cisco Unified Communications Manag er , refer to the followi ng publications: Cisco Unified IP Phone 6900 Series These publication[…]
Page 13: Cisco Systems CP6921CK9

xiii Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Preface Cisco Unified Communications Manager Administration Related public ations are avai lable at the following URL: http://www .cisco.com/en/US/products/ sw/voicesw/ps556/tsd_pr oducts_support_series_h ome.html […]
Page 14: Cisco Systems CP6921CK9

xiv Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Preface Note Means reader take note . Notes contain helpful suggestions o r refe rences to material not covered in the publicatio n. Caution Means re a d e r b e c a re f u l . In this situation, you migh t do someth[…]
Page 15: Cisco Systems CP6921CK9

CH A P T E R 1-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 1 An Overview of the Cisco Unified IP Phone The Cisco Unified IP Phone 69 21, 6941, and 6961 provi de voice communication over an Internet Protocol (IP) netw ork. The Cisco Unified IP Phone functions muc[…]
Page 16: Cisco Systems CP6921CK9

1-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 6921, 6941, and 6961 Understanding the Cisco Unified IP Phone 6921, 6941, and 6961 Figure 1-1 shows the main components of […]
Page 17: Cisco Systems CP6921CK9

1-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unifi ed IP Phone 6921, 6941, and 6961 4 T ransfer button T r ansfers a call. 5 Conference button C reates a conference call. 6 Hold button […]
Page 18: Cisco Systems CP6921CK9

1-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 6921, 6941, and 6961 Figure 1-2 shows the main components of the Cisco Unified IP Phone 6941. Figur e 1 -2 Cisco Unified IP[…]
Page 19: Cisco Systems CP6921CK9

1-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unifi ed IP Phone 6921, 6941, and 6961 2 Phone screen Shows information abou t your phone such as directo ry number , active call and line s[…]
Page 20: Cisco Systems CP6921CK9

1-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 6921, 6941, and 6961 12 Mute button T oggles t he microp hone on o r of f. When t he micro phone is mut ed, the bu tton is […]
Page 21: Cisco Systems CP6921CK9

1-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unifi ed IP Phone 6921, 6941, and 6961 Figure 1-3 shows the main components of the Cisco Unified IP Phone 6961. Figur e 1 -3 Cisco Unified I[…]
Page 22: Cisco Systems CP6921CK9

1-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 6921, 6941, and 6961 5 Conference button C reates a conference call. 6 Hold button Places an active call on hold. 7 Navigat[…]
Page 23: Cisco Systems CP6921CK9

1-9 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone What Networking Protocols are Used? What Networking Protocols are Used? Cisco Unified IP Phones support sev eral industry-stan dard and Ci sco networ king protocols[…]
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1-10 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone What Networking Pr otocols are Used? Related Topics • Understanding Interactions wit h Other Ci sco Unified IP T elephony Products, page 2-1 • Understanding th[…]
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1-11 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone What Features are Supported on the Cisco Unified IP Ph one 6921, 6941, and 6961? What Features are Supported on the Cisco Unified IP Phone 6921, 6941, and 6961? Ci[…]
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1-12 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone What Features are Supported on th e Cisco Unified IP Ph one 6921, 6941, and 6961? Configuring Telephony Features Y ou can modify additional sett ings fo r t he Cis[…]
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1-13 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding Security Featur es for Cisco Unified IP Phones Understanding Security Features for Cisco Unified IP Phones Cisco Unified IP Phone 6921 , 6941, and 69[…]
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1-14 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing Cisco Unified IP Phones • BA T an d the T ool for Auto-Reg istered Phones Support (T APS) For more information abou t thes[…]
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1-15 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring a nd Installing Cisco Unified IP Phones Ta b l e 1 -6 Chec klist for Config ur ing the Cisco Unified I P Phone 6921, 6941, and 6961 in Cisc[…]
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1-16 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing Cisco Unified IP Phones 5. Add and configure director y numbers (lines) on the phone by completing th e required fields in t[…]
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1-17 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring a nd Installing Cisco Unified IP Phones 10. Add user informatio n by configuring requ ired fields. Required fields are indicate d by an ast[…]
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1-18 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing Cisco Unified IP Phones Installing Cisco Unified IP Phones After you have added the phon es to the Cisc o Unified Communicat[…]
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1-19 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring a nd Installing Cisco Unified IP Phones 4. If you are configuring the netwo rk settings on the phone, you can set up an IP address for th e[…]
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1-20 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Terminology Differences Terminology Differences Ta b l e 1-8 highlights some of the i mportant diff erences in terminology that is used in these documents: • Cis[…]
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CH A P T E R 2-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 2 Preparing to Install the Cisco Unified IP Phone on Your Network Cisco Unified IP Phon es enabl e yo u to communicate by using voice o ver a d ata network. T o p rovide th i s capability , the IP Phones[…]
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2-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 2 Preparin g to Install the Cisco Unified IP Phone on Your Network Understanding Interactions with Othe r Cisco Unified IP Teleph ony Products Understanding How the Cisco Unified IP Phone Interacts with Cisco[…]
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2-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 2 Preparing to Install t he Cisco Un ified IP Phone on Your Network Providing Power to the Cisco Un ified IP Phone Y ou can resolve these i ssues by isolating the vo ice tr af fic onto a separate VLAN . The s[…]
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2-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 2 Preparin g to Install the Cisco Unified IP Phone on Your Network Providing Power to the Cisco Unified IP Phone Power Guidelines Ta b l e 2-1 provides guidelin es for powering the Cisco Un ified IP Phone 692[…]
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2-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 2 Preparing to Install t he Cisco Un ified IP Phone on Your Network Understanding P hone Configuration Files Obtaining Additional Information about Power For related information about p ower , refer to the do[…]
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2-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 2 Preparin g to Install the Cisco Unified IP Phone on Your Network Understanding the Phone Startup Process Understanding the Phone Startup Process When connecting to the V oIP network, the Cisco Unified IP Ph[…]
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2-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 2 Preparing to Install t he Cisco Un ified IP Phone on Your Network Adding Phone s to the Cisco Un ified Communications Manager Da tabase Adding Phones to the Cisco Unified Communications Manager Database Bef[…]
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2-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 2 Preparin g to Install the Cisco Unified IP Phone on Your Network Adding Phones to the Cisco Unified Communi cations Manager Database Ta b l e 2-4 provides an overv iew of these methods for adding p hones to[…]
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2-9 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 2 Preparing to Install t he Cisco Un ified IP Phone on Your Network Adding Phone s to the Cisco Un ified Communications Manager Da tabase Related Topics • Adding Phones with Auto-Registration and T APS, pag[…]
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2-10 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 2 Preparin g to Install the Cisco Unified IP Phone on Your Network Determining the MAC Address for a Cisco Unified IP Phone After you have collected MAC addresses, in Cisco Unified Communications Manager Adm[…]
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CH A P T E R 3-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 3 Setting Up the Cisco Unified IP Phone This chapter includes t he following topics, which h elp you install th e Cisco Unified IP Phone on an IP telephony n etwork: • Before Y ou B egin, page 3-1 • […]
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3-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 6921, 6941, and 6961 Components Note The Cisco Unified IP Phone displays the date and time fro m Cisco Unified Communi cations […]
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3-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 6921, 6941, and 6961 Components – labeled C omputer Each port supports 10/100 Mbps half- or full-duplex co nnections to exter[…]
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3-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 6921, 6941, and 6961 Components Audio Quality Beyond the physical, mech anical and technical performance, the au dio po rtion o[…]
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3-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Installing the Cisco Unified IP Phone Installing the Cisco Unified IP Phone Y ou must connect t he Ci sco Unified IP Pho ne to the n etwork and to a po wer source befor[…]
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3-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Installing the Cisco U nified IP Phone Figur e 3-1 Cisco Unified IP Phone 6921 and 6941 Cable Connections 192762 2 3 4 5 6 7 1[…]
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3-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Installing the Cisco Unified IP Phone Figur e 3-2 Cisco Unified IP Phone 6961 Cable Connections Related Topics • Footstand, page 3-8 • V erifyin g the Phone S tartu[…]
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3-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Reducing Powe r Consumption on the Phone Reducing Power Consumption on the Phone Y ou can reduce the amount of ener gy that the Cisco Unified IP Phone 6921, 69 41, and […]
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3-9 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Footstand Figur e 3-3 Cisco Unified IP Phone 6921 and 6941 1 2 194407 1 Footstand slots for a highe r viewing angle 2 Footstand slots for a lowe r viewing angle[…]
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3-10 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Footstand Figur e 3-4 Cisco Unified IP Phone 6961 194406 1 2 CISCO 1 Footstand slots for a highe r viewing angle 2 Footstand slots for a lowe r viewing angle[…]
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3-11 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Footstand Higher Viewing Angle 195159[…]
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3-12 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Mounting the Phone to the Wall Lower Viewing Angle Mounting the Phone to the Wall Y ou can moun t the Cisco Unified IP Phone on the wall by usin g special brackets ava[…]
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3-13 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Configuring Startup Network Settings 2. The screen displays the Cisco Systems, Inc., logo screen. 3. These messages appear as the phone starts up. – Configuring IP m[…]
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3-14 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Configuring St artup Network Settings[…]
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CH A P T E R 4-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 4 Configuring Settings on the Cisco Unified IP Phone The Cisco Unified IP Phone i ncludes many configurable network settings that yo u may need to mo dify before the phone is functional for your users. Y[…]
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4-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 4 Configuring Se tti ngs on the Cisco U nified IP Phone Configuration Menus on the Cisco Unified IP Phone Displaying a Configuration Menu T o display a con figuration menu, perform t he following steps. Note […]
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4-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Configuration Menu s on the Cisco Unified IP Phone Unlocking and Locking Options Y ou can apply a passwo rd to th e pho ne so t hat n o changes can be mad[…]
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4-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 4 Configuring Se tti ngs on the Cisco U nified IP Phone Network Setup Menu Network Setup Menu The Network Setup menu prov ides options for view ing and making a variety of network settings. Ta b l e 4-1 descr[…]
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4-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Network Setup Menu PC VLAN Allows the phone t o interope rate with 3rd party switches that do not sup port a vo ice V LAN. The Admi n VLAN ID option must […]
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4-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 4 Configuring Se tti ngs on the Cisco U nified IP Phone IPv4 Setup Menu Options IPv4 Setup Menu Options The IPv4 Setup menu is a submenu of t he Network Setup menu. T o reach the IPv4 Setup menu, select the I[…]
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4-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone IPv4 Setup Men u Options Related Topics • Displaying a Configurati on Menu, page 4-2 • Unlocking and Lock ing Options, page 4-3 • Editing V alues, p[…]
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4-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 4 Configuring Se tti ngs on the Cisco U nified IP Phone IPv4 Setup Menu Options[…]
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CH A P T E R 5-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 5 Configuring Features, Templates, Services, and Users After you install Ci sco Unified IP Phones i n your network, config ure their network settin gs, and add them to Cisco Unified Com munications Ma na[…]
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5-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users Telephony Fea tures Available for the Cisco Unifie d IP Phone For inf ormation about usin g most of th ese features on the ph one, refer to Cisco Unifi[…]
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5-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Features, Templates, Se rvices, and Users Telephony Feature s Availa ble for th e Cisco Unified IP Phone Call Back Provides users wi th an au di o and visual alert on the phone when a busy or un[…]
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5-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users Telephony Fea tures Available for the Cisco Unifie d IP Phone Call forward configurable display Allows you to specify in formation that appear s on a p[…]
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5-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Features, Templates, Se rvices, and Users Telephony Feature s Availa ble for th e Cisco Unified IP Phone Caller ID Blocki ng Allows a user to block thei r phone number or e-mail address from pho[…]
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5-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users Telephony Fea tures Available for the Cisco Unifie d IP Phone CTI Applications A computer telephony integrati on (CTI) route point can designate a vi r[…]
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5-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Features, Templates, Se rvices, and Users Telephony Feature s Availa ble for th e Cisco Unified IP Phone Do Not Di sturb (DN D) When DND is turned on, either no audibl e rings occur during the r[…]
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5-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users Telephony Fea tures Available for the Cisco Unifie d IP Phone Hold St atus En ables phones with a shared line to dist inguish between the local and rem[…]
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5-9 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Features, Templates, Se rvices, and Users Telephony Feature s Availa ble for th e Cisco Unified IP Phone Join Allows users to comb ine two calls that are on one line to crea te a confer ence cal[…]
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5-10 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users Telephony Fea tures Available for the Cisco Unifie d IP Phone Message waiting Indicator A lig ht on t he handset t hat in dicates th at a u ser h as o[…]
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5-11 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Features, Templates, Se rvices, and Users Telephony Feature s Availa ble for th e Cisco Unified IP Phone Programmable Feature Buttons The adminis trator ca n a ssign fe atures, such as New Call[…]
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5-12 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users Telephony Fea tures Available for the Cisco Unifie d IP Phone Speed-dialing Dials a specified number th at has been previ ously stored. For more infor[…]
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5-13 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Features, Templates, Se rvices, and Users Configuring Corporate and Personal Direc tories Join and Direct Transfer Policy Some JT API/T API applications are not compatible with the Join and Di […]
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5-14 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users Modifying Phone Button Templates After completing the LDAP directory conf iguration, users can use the Corporate Directory service on their Cisco Unif[…]
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5-15 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Features, Templates, Se rvices, and Users Modifying Phone Bu tton Templates • The default Cisco Uni fied IP Pho ne 6961 template that ships with t he p hone uses button s 1 through 12 for lin[…]
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5-16 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users Configuring Softkey Templates Procedure Step 1 From Cisco Unif ied Commun ications Manager Administration, choose Device > Device Settings > Pho[…]
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5-17 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Features, Templates, Se rvices, and Users Configuring So ftkey Templates Note Cisco Uni fied Co mmunications Manager allows yo u to configure any soft key in a so ftkey temp late, b ut unsuppor[…]
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5-18 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users Setting Up Services Setting Up Services Y ou can give users access to Cisco Unified IP Phone Services on the Cisco Unified IP Phone 6921, 6941, and 69[…]
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5-19 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Features, Templates, Se rvices, and Users Adding Users to Cisco Unified Communications Manager Adding Users to Cisco Unified Communications Manager Adding user s to Cisco Unified Communications[…]
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5-20 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users Managing the User Options Web Pages Procedure Step 1 From Cisco Unif ied Commun ications Manager Administration, choose User Management > User Grou[…]
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5-21 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Features, Templates, Se rvices, and Users Managing the User O ptions Web Pages http://< server_name:portnumber> /ccmuser/ , where server_name is the host name of the Cisco Unifie d Commun[…]
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5-22 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users Configuring the Phone to Support Call Waiting Configuring the Phone to Support Call Waiting The Cisco Unified IP Phone 69 21, 6941, and 6961 suppor t […]
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CH A P T E R 6-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 6 Customizing the Cisco Unified IP Phone This ch apter explai ns ho w yo u custo mize config urat ion files and ph one ri ng sou nds, and how to d isable the phone screen to conserve power . Ring so unds[…]
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6-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 6 Customizin g the Cisco Unified IP Phone Creating Custom Phone Rings Creating Custom Phone Rings The Cisco Unified IP Phone shi ps wi th t wo default rin g ty pes th at ar e i mplemented in hardw are: Ch irp[…]
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6-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 6 Customiz ing the Cisco Unified IP Phone Configuring the Idle Display PCM File Requirements for Custom Ring Types The PCM files for the rings must meet the following requirements for pro per playback on Cisc[…]
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6-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 6 Customizin g the Cisco Unified IP Phone Automatically Disabling the Cisco Unifie d IP Phone Backlight http://www .cisco.com/en/US/products/sw/voicesw /ps556/products_tech_n ote09186a00801c0764.sht ml In ad […]
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6-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 6 Customiz ing the Cisco Unified IP Phone Automatically Disabling th e Cisco Unified IP Phone Back light Ta b l e 6-1 Backlight On and Off Conf iguration Fields Field Description Days Backlight Not Active Day[…]
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6-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 6 Customizin g the Cisco Unified IP Phone Automatically Disabling the Cisco Unifie d IP Phone Backlight[…]
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CH A P T E R 7-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone This chapter descri bes how to use th e following men us on the Cisco Unified IP Phone 6900 Series to view model informat[…]
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7-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 7 Viewing M odel Information, Stat us, and Statistics on the Cisco Unifie d IP Phone Status Menu Status Menu T o display the S tatus menu , press the Applications bu tton and t hen select Admin Settings > […]
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7-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 7 Viewing Model Information, Status, and Statist i cs on the Cisco Unified IP Phone Status Menu T o exit the Status Messages screen, press the Back softkey . Ta b l e 7 -2 Status Messag es on the Cisco Uni fi[…]
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7-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 7 Viewing M odel Information, Stat us, and Statistics on the Cisco Unifie d IP Phone Status Menu DNS timeout DNS server did not respond . • Network is busy—The errors should resolv e themselves when the n[…]
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7-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 7 Viewing Model Information, Status, and Statist i cs on the Cisco Unified IP Phone Status Menu Load rejected HC The application that was downloaded is not compatible with the ph one’ s hardware. Occurs if […]
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7-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 7 Viewing M odel Information, Stat us, and Statistics on the Cisco Unifie d IP Phone Status Menu Network Statistics Screen The Network Statistics scree n di splays i nformation ab out the phone and ne twork p[…]
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7-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 7 Viewing Model Information, Status, and Statist i cs on the Cisco Unified IP Phone Status Menu Step 4 Select S tatus > Network S tatistics. T o reset the Rx Frames, Tx Fr ames, and Rx Broadcasts statistic[…]
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7-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 7 Viewing M odel Information, Stat us, and Statistics on the Cisco Unifie d IP Phone Status Menu Call Statistics Screen Y ou can access the Call Statistics screen on the phone to display counters, statistics,[…]
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7-9 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 7 Viewing Model Information, Status, and Statist i cs on the Cisco Unified IP Phone Status Menu T o display the Call S tatistics screen for information about the latest voice st ream, follow these steps: Proc[…]
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7-10 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 7 Viewing M odel Information, Stat us, and Statistics on the Cisco Unifie d IP Phone Status Menu Cumulative Conceal Ratio T otal number of concealment frames divided by total nu mber of speech frames receive[…]
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CH A P T E R 8-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 8 Monitoring the Cisco Unified IP Phone Remotely Each Cisco Unified IP Phone has a web page fr om which you can view a variety of informatio n about the phone, includi ng: • Device information • Netw[…]
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8-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Accessing the Web Page for a Pho ne Accessing the Web Page for a Phone T o access the web page for a Cisco Unified IP Phone, perform the se steps. Note If you[…]
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8-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Disabling and E nabling Web Page Acce ss – St r e a m 1 —Displays a v ariety o f streamin g stati s tics. For more information, see the “Streamin g Stati[…]
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8-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Network Setup Network Setup The Network Setup on a pho ne’ s web page displays network setup i nformation and information about other phone setting s. Ta b […]
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8-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Network Setup TFTP Server 1 Primary T rivial File Transfer Prot ocol (TFTP) server used by the phone. TFTP Server 2 Backup T rivial File T ransfer Protocol (TF[…]
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8-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Network Setup Idle URL URL that the phone displays wh en the phone has not been used for the time specified by Idle URL T ime, and no menu is open. Idle URL T[…]
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8-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Network Statistics Network Statistics The following network stati stics hyperlinks on a phone’ s web page provide informatio n about network traffic on th e […]
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8-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Device Logs Device Logs The following device log s hyperlinks on a phone’ s web page provide info rmation you can use to help monitor and tr oubleshoot t he[…]
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8-9 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Streaming Statistics Streaming Statistics A Cisco Unified IP Phone can stream informat ion to and from up to three devices simultaneously . A phone streams i n[…]
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8-10 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Streaming Statistics Related Topics • “Configuring Setti ngs on the Cisco Unified IP Phon e” chapter Interval Conceal Ratio Ratio of concealment frames[…]
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CH A P T E R 9-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 9 Troubleshooting and Maintenance This chapter provi des information that can assist you in t roubleshooting problems wi th your Cisco Unified IP Phone or wit h your IP telephony network. It also ex plai[…]
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9-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshootin g and Maintenance Resolving Startup Problems Symptom: The Cisco Unified IP Phone D oes Not Go Through its Normal Startup Process When you connect a Cisco Unified IP Phone into the n etwork po[…]
Page 117: Cisco Systems CP6921CK9

9-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshooting and Maintenance Resolving Startup Problems • V erifying DNS Setti ngs, page 9-4 • Cisco CallMa nager and TFTP Serv ices Are Not Ru nning, page 9-4 • Creating a New Configuratio n File,[…]
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9-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshootin g and Maintenance Resolving Startup Problems If you are u sing DHCP , check the IP addresse s distributed by your DH CP server . Refer to the Understanding and T roublesho oting DHCP in Catal[…]
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9-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshooting and Maintenance Resolving Startup Problems Procedure Step 1 From Cisco Unified Communicat ions Manager , choose Device > Phone > Find to locate the phone experiencing problems. Step 2 […]
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9-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshootin g and Maintenance Cisco Unified IP Ph one Resets Unexpectedly Cisco Unified IP Phone Resets Unexpectedly If users report that their phones are resetting during cal ls or while idle on their d[…]
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9-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshooting and Maintenance Cisco Unified IP Phone Resets Unexpecte dly Checking Static IP Address Settings If the phone has been assigned a static IP addr ess, verify that you have en tere d the cor re[…]
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9-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshootin g and Maintenance General Tro ubleshooting Tips Step 4 From Cisco Unified Communicat ions Manager , choose System > Server and verify that the server is referred to by its IP address and n[…]
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9-9 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshooting and Maintenance General Troubleshootin g Tips Changing the telephon e configuration. By defau lt, t he netw ork co nfiguration opt ions ar e l ocked to preven t users fro m making changes t […]
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9-10 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshootin g and Maintenance Resetting or Restorin g the Cisco Unified IP Phone Resetting or Restoring the Cisco Unified IP Phone There are two general methods for resetting or restoring the Cisco Unif[…]
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9-11 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshooting and Maintenance Monitoring the Voice Quality of Calls Performing a Factory Reset When you perform a factory reset of the Cisc o Unified IP Ph one, t he fol lowing infor mation is erased o r[…]
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9-12 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshootin g and Maintenance Where to Go for More Trou bleshooting Information Note Concealment ratio and concealment seconds are prima ry measu rements b ased on frame lo ss. A Conceal Ratio of zero i[…]
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9-13 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshooting and Maintenance Cleaning the Cisco Un ified IP Phone Cleaning the Cisco Unified IP Phone T o clean your Cisco Unified IP p hone, use only a dry soft cloth to gently wi pe the phone and the […]
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9-14 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshootin g and Maintenance Cleaning the Cisco Unified IP Phone[…]
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A-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Un ified Communications Manager 7.1 (SCCP) OL-19025-01 APPENDIX A Providing Information to Users Via a Website If you are a system administrator , yo u ar e li kely th e primary source of in formation for Cisco Unified IP Phone users in you r netw ork or company . It is[…]
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A-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix A Providing Information to Users Via a Website How Users Subscribe to Services and Configure Phone Features How Users Subscribe to Services and Configure Phone Features End users can p erform a v ariety of a[…]
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A-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix A Providing In formation to Users Via a Website How Users Configure Persona l Directory Entries How Users Configure Personal Directory Entries Users can configure personal di rectory entries on the Cisco Un[…]
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A-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix A Providing Information to Users Via a Website How Users Config ure Personal Directory Entries Step 9 T o complete the p rocess, follow the steps in the “Conf iguring the Synchroni zer” section on page A[…]
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B-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Un ified Communications Manager 7.1 (SCCP) OL-19025-01 APPENDIX B Supporting International Users T ranslated a nd localized versions of the Cisco Unified IP Phones are availa ble in several languages. If you are supporting Cisco Unified IP Phones in a non- English envir[…]
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B-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix B Supporting International Users Support for Inte rnational Call Logging international escape co de for y our location. In add ition, while the cal l lo g or d irectory en try may disp lay the full internati[…]
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C-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Un ified Communications Manager 7.1 (SCCP) OL-19025-01 APPENDIX C Technical Specifications The following sections de scribe th e te chnical specificatio ns for t he Cisco Unified IP Phone 6900 Seri es. • Physical and Operating Environment Specifications, page C-1 • […]
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C-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix C Tec hnical Specific ations Cable Specificatio ns Cable Specifications • RJ-9 jack (4-conductor) for hand set and headset connection. • RJ-45 jack for the LAN 10/10 0BaseT connection (labeled 10/1 00 SW[…]
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C-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix C Technical Spec ifications Network and Acce ss Port Pinouts 5 BI_DD- 6 BI_DA- 7 BI_DC+ 8 BI_DC- Note “BI” stands for bi-directional, whil e DA, DB, DC and DD stand for “Data A”, “Data B”, “Da[…]
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C-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix C Tec hnical Specific ations Network an d Access Port Pinouts[…]
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D-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Un ified Communications Manager 7.1 (SCCP) OL-19025-01 APPENDIX D Basic Phone Administration Steps This appendix pr ovides minimum, basic configur ation steps for you to do the following: • Add a new user to Cisco Unified Communications Manag er Administration • Con[…]
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D-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix D Basic Phone Administration Ste ps Adding a U ser to Cisco Unified Communic ations Manager Adding a User to Cisco Un ified Communications Manager This section describes steps for adding a user to Cisco Unif[…]
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D-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix D Basic Phone Ad ministration Ste ps Adding a User to Cisco Unified Communications Manager Adding a User From an Ex ternal LDAP Directory If you added a user to an LDA P Di rectory (a no n- Cisco U nified C[…]
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D-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix D Basic Phone Administration Ste ps Configuring the Ph one Example : 26640 (John Do e’ s internal company tel ephone number) Step 3 Click Save . Step 4 Proceed to the section Configuring the Phone, page D-[…]
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D-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix D Basic Phone Ad ministration Ste ps Configuring the Phone Note Phone button templates are defined on th e Phone Button T emplate Configuration window of Cisco Un ified Communications Man ager Administratio[…]
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D-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix D Basic Phone Administration Ste ps Configuring the Ph one T o ident ify t he setti ngs that ar e containe d in the profile, choose System > Security Profile > Phone Security Profile . Note The securit[…]
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D-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix D Basic Phone Ad ministration Ste ps Configuring the Phone Note This setting applies only t o the current device unless you check t he check box at right (Update Shared Device Settings) and click the Propag[…]
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D-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix D Basic Phone Administration Ste ps Performing Fina l End User Configur ation Steps Performing Final End User Configuration Steps If you are not already on the End User Configu ration page, choose User Manag[…]
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E-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Un ified Communications Manager 7.1 (SCCP) OL-19025-01 APPENDIX E Installing the Wall Mount Kit for the Cisco Unified IP Phone 6921, 6941, and 6961 This appendix contains i nformation on installing the wall mount for use with the Cisco Unified IP Phone 69 21, 6941, and […]
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E-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix E Installing the Wall Mount Kit fo r the Cisco Unified IP Phone 6921, 6941, and 6961 Before You Begin Before You Begin Y ou will need these too ls to install the bracket: • #1 and #2 Phillip s-head screwdr[…]
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E-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix E Installing the Wall Mount Kit for the Cisco Unified IP Phone 6921, 6941, and 6961 Installing the Bracket Figur e E-2 Mounting th e W all Brac k et Level wall bracket on wall Mark mounting holes through br[…]
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E-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix E Installing the Wall Mount Kit fo r the Cisco Unified IP Phone 6921, 6941, and 6961 Installing the Bracket Step 2 Attach the phone bracket to the I P phone ( Figure E-3 ). a. Detach th e hand set cord (and […]
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E-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix E Installing the Wall Mount Kit for the Cisco Unified IP Phone 6921, 6941, and 6961 Installing the Bracket Step 3 Remove the handset wal l hook in the handset rest , rotate the hook 180 degrees, an d reinse[…]
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E-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix E Installing the Wall Mount Kit fo r the Cisco Unified IP Phone 6921, 6941, and 6961 Installing the Bracket Step 4 Attach the Ethernet cabl e to the 10/100 SW net work port and wall jack. If you are connecti[…]
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E-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix E Installing the Wall Mount Kit for the Cisco Unified IP Phone 6921, 6941, and 6961 Installing the Bracket Step 5 Attach the phone to the wall bracket by in serting the tabs on the t op of the phone bracket[…]
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E-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix E Installing the Wall Mount Kit fo r the Cisco Unified IP Phone 6921, 6941, and 6961 Installing the Bracket[…]
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F-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Un ified Communications Manager 7.1 (SCCP) OL-19025-01 APPENDIX F Cisco Unified IP Phone Non-Lockable Wall Mount This appendix contain s information on installing the fo llowing product: • ADA Non-Lockable W all Mount Kit for 6 900 Seri es: Installed on the Cisco Unif[…]
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F-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix F Cisco U nified IP Phone No n-Lockable Wall Mount ADA Non-Lockable Wa ll Mount Kit for 6900 Series The following figu re shows the phone with the wall mount kit from the sid e. Figur e F-2 Side V iew of ADA[…]
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F-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix F Ci sco Unified IP Phone N on-Lockable Wall Mount ADA Non-Lockable W all Mount Kit for 6900 Series • One phone bracket • One wall bracket • Four #8-18 x 1.25- inch Phillips-head screws with fo ur anc[…]
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F-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix F Cisco U nified IP Phone No n-Lockable Wall Mount ADA Non-Lockable Wa ll Mount Kit for 6900 Series Figur e F-4 Mou nt the W all Brac ket Step 2 Attach the phone bracket to the I P phone. a. Detach th e hand[…]
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F-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix F Ci sco Unified IP Phone N on-Lockable Wall Mount ADA Non-Lockable W all Mount Kit for 6900 Series Figur e F-5 At tach Phone Br ack et Step 3 Attach the cables. a. Attach the Ethernet cabl e to the 10/100 […]
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F-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix F Cisco U nified IP Phone No n-Lockable Wall Mount ADA Non-Lockable Wa ll Mount Kit for 6900 Series Figur e F-6 At tach Cables Step 4 Attach the phone to the wall bracket by in serting the tabs on the t op o[…]
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F-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix F Ci sco Unified IP Phone N on-Lockable Wall Mount ADA Non-Lockable W all Mount Kit for 6900 Series Figur e F- 7 T ab L o c at i o n T o remove the ph one and mounting plate fro m the wall bracket, you must[…]
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F-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix F Cisco U nified IP Phone No n-Lockable Wall Mount ADA Non-Lockable Wa ll Mount Kit for 6900 Series Figur e F-8 Dis en gage ta bs 3 45760[…]
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IN-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unifi ed Communications Manager 7.1 (SC CP) OL-19025-01 INDEX A abbreviated dialing 5-2 AC adapter, connecti ng to 3-5 access, to phone settings 4-2 access port configuring 4-5 connecting 3-5 forwarding packets to 8-7 purpose 3-3 access to phone settings 4-1 adding Cis[…]
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Index IN-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manage r 7.1 (SCCP) OL-19025-01 adding manually to Ci sco Unified Communicat ions Manager 2-9 adding to Cisco Unified Commu nications Manager 2-7 cleaning 9-13 configuration checklist 1-14 configuration requirements 1-13 configuring user se[…]
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Index IN-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unifi ed Communications Manager 7.1 (SC CP) OL-19025-01 verifying settings 9-4 DNS Server 1-5 4-6 documentation additional i-xii Domain Name 4-4 Domain Name System (DNS) 4-4 Domain Name System (DNS) server 4-6 do not distu rb 5-7 E enterprise parameters call forw[…]
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Index IN-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manage r 7.1 (SCCP) OL-19025-01 hunt group 5-8 log out of hunt groups 5-9 Hypertext Transfer Proto col See HTTP I idle display configuring 6-3 viewing settings 6-4 XML service 6-3 installing Cisco Unifie d Communi cations Man agerconfigurat[…]
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Index IN-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unifi ed Communications Manager 7.1 (SC CP) OL-19025-01 TFTP Server 1 4-7 options Admin. VLAN ID 4-4 CDP on PC port 8-7 CDP on switch port 8-7 Domain Name 4-4 Host Name 4-4 IPv4 TFTP Server 2 4-7 Operational VLAN ID 4-4 PC Port Configurat ion 4-5 PC VLAN 4-5 SW P[…]
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Index IN-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manage r 7.1 (SCCP) OL-19025-01 Private Line Automated Ringdown ( PLAR) 5-10 Programmable Feature B utton 1-20 programmable lin e button 1-20 programmable lin e button, description of 1-3, 1-5, 1-8 Programmable Line Key (PLK ) 1-20 programm[…]
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Index IN-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unifi ed Communications Manager 7.1 (SC CP) OL-19025-01 T TCP 1-10 technical specifications, fo r Cisco Unified IP Phone C-1 telephony features abbreviated dialing 5-2 audible message waiting in dicator 5-2 auto answer 5-2 auto pickup 5-2 block external to extern[…]
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Index IN-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manage r 7.1 (SCCP) OL-19025-01 phones resetting 9-7 physical connection 9-6 services on Cisco Unif ied Communications Manager 9-4 TFTP settings 9-3 VLAN configuratio n 9-7 U User Datagram Protocol See UDP User Options web page description […]

Источник

Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)

CONTENTS

Preface

An Overview of the Cisco Unified IP Phone

Understanding the Cisco Unified IP Phone 6921, 6941, and 6961

What Networking Protocols are Used?

What Features are Supported on the Cisco Unified IP Phone 6921, 6941, and 6961?

Feature Overview

Configuring Telephony Features

Configuring Network Parameters Using the Cisco Unified IP Phone

Providing Users with Feature Information

Understanding Security Features for Cisco Unified IP Phones

Overview of Configuring and Installing Cisco Unified IP Phones

Параметры в конфигурационном файле которые необходимо изменить

10 доводов в пользу Asterisk

Распространяется бесплатно.

Безопасен в использовании.

Надежен в эксплуатации.

Гибкий в настройке.

Имеет огромный функционал.

Интегрируется с любыми системами.

Позволяет телефонизировать офис за считанные часы.

Отличная масштабируемость.

Повышает управляемость бизнеса.

Снижает расходы на связь.

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Cisco Unified IP Phone 6921, 6941, and
6961 Administration Guide for Cisco
Unified Communications Manager 7.1
(SCCP)